Director of Risk Management - Yellowstone National Park

Overview

Live. Work. Explore. as a part of our Risk & Loss Prevention team in Yellowstone National Park!

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! Our activities department offers unique services to enhance our guests' experiences through guided tours and entertainment! We’re hiring Director of Risk Management to Live. Work. Explore. in Yellowstone!

Job Summary:

The Director of Risk Management oversees the identification, assessment, and mitigation of potential risks to the organization's assets, operations, and reputation. This role involves developing and implementing comprehensive risk management strategies, conducting risk assessments, and coordinating crisis response activities. The Director also leads a team of safety professionals, collaborates with various departments and stakeholders, and ensures compliance with relevant regulations and industry standards to minimize potential losses and maintain business continuity.

The Details:Position Type: Full-Time, Year-RoundSchedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Housing: Company housing provided

Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:

• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Yellowstone National Park pass
• Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more).
• Employee discounts at local gateway communities
• Access to maintained campgrounds and back country campsites inside and around the park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Responsible for risk or exposure identification; measuring and evaluating identified exposures; control of exposures through elimination/abatement or a mitigation plan to reduce the risk of business interruption, damaged reputation and other losses.
• Conduct risk assessments when necessary or requested by individual departments to identify and quantify exposures that threaten Xanterra Parks & Resorts’ assets and profitability.
• Control loss by reducing the frequency and/or severity of losses through preventative measures, such as ensuring life safety systems are operating properly and are adequately placed, good housekeeping practices are maintained to eliminate fire hazards and egress issues, etc.
• Continual risk monitoring to assess existing and potential exposure.
• Act as a liaison or Company representative with insurance companies, employees, guests and/or legal counsel dealing with liability or legal matters.
• Responsible for coordination of crisis response, to include planning and management activities.
• Coordinate and oversee accident investigations as deemed necessary.
• Assists with potential legal matters. Consults with corporate legal counsel for guidance and updates to documents such as: Acknowledgment of Risk forms and Rental Agreements, etc.
• Responsible for development of a cost-effective Risk Management Program that promotes company-wide teamwork, cooperation and commitment necessary to meet the standards set forth in the Corporate Safety and Health Policy.
• Responsible for oversight of the site specific updates to the Company Health & Safety Programs.
• Responsible for the administration of Risk Management Program in coordination with all officers, directors, location managers and other appropriate staff and annual review with the National Park Service.
• Responsible for directing Risk Management evaluations of government owned facilities assigned to Xanterra Parks & Resorts, using the National Fire Protection Association (NFPA), the Occupational Health and Safety Administration (OSHA) and National Park Service guidelines and regulations. Also develop and assist with departmental safety self-evaluation/inspection requirements.
• Responsible for oversight, guidance and direction of the Risk Management team which consists of two Health & Safety Coordinators, Claims Administrator, a Loss Prevention and Security Manager, as well as the Security managers and staff. There are also four seasonal Risk and Sustainability Specialists (RSS) that are shared 50/50 with the Sustainability Department.
• Responsible for oversight of and working in coordination with the Parkwide Health and Safety Committee, including but not limited to, participation in committee meetings, submitting reports and recommendations on the status of Risk Management Programs, accident trends and the development and implementation of accident reduction programs.
• Responsible for working in coordination with the Chemical Management Committee, including but not limited to, participation in committee meetings, submitting reports and recommendations on the status of the Hazard Communication Program.
• Provide oversight, training coordination and consult for contractual risk management to ensure compliance of contractual insurance and other transfer requirements among partners, vendors and contractors.
• Review project design plans for compliance with the National Fire Protection Association’s Life Safety Code.
• Application of NFPA and OSHA code regulations to ensure compliance with inspections and workplace conditions, etc.
• Perform other duties as required.

Qualifications

• A minimum of 5 years of leadership experience in risk management (or enterprise risk) required.

• A degree in Risk Management strongly preferred.
• Prior management experience required.
• Knowledge and experience within the Hospitality Industry strongly preferred.
• Must possess a current and valid driver's license.
• Practical knowledge and understanding of NFPA Life Safety and OSHA codes and regulations.
• Effective communication and interpersonal skills including report writing and public speaking.
• Must be able to obtain and maintain certifications in NFPA and/or OSHA as required per contract with the National Park Service.
• Must demonstrate the ability to develop practical solutions to problems using available resources.

Physical Requirements include:

• Must be capable of lifting objects up to 40 pounds.
• Must be capable of carrying objects up to 40 pounds.
• Must be capable of walking or sitting (estimated eight to ten hours per day).
• Must be capable of frequent bending (estimated two hours per day).
• Must be capable of kneeling or crawling on an infrequent basis (estimated 1 hour per day).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.