What are the responsibilities and job description for the Collections Representative position at Internal Revenue Service?
This position is the initial career step toward the full working level. These entry level positions do not require tax experience - comprehensive paid training is provided.
Collections Contact Representatives:
- Interpret and apply applicable portions of basic tax law and regulations, and basic collection techniques and enforcement actions, to advise, inform, assess, and collect taxes, and associated liabilities.
- Research and analyze information applicable to specific and well-defined collection issues and takes corrective actions needed to close accounts.
- Contact taxpayers and/or their representatives in response to IRS contacts regarding a variety of delinquent situations.
- Provide explanations to specific inquiries initiated by individuals, generated by notices, or internally generated assignments.
- Advise taxpayers of the enforcement actions that may be taken if they fail to meet commitments to file return and/or pay tax liabilities and encourages voluntary compliance with tax laws.
For complete requirements, qualification, and duties, please visit the job announcement to apply.
Job Type: Full-time
Pay: $37,696.00 - $60,641.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Work from home
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Hybrid work
Work Location: Hybrid remote in Denver, CO
Salary : $37,696 - $60,641