What are the responsibilities and job description for the Claim Technical Specialist (Commerical Insurance) position at International Financial Group LTD?

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POSITION TITLE : Claim Technical Specialist

DEPARTMENT : Claims

REPORTS TO : Regional Claim Manager

EEO CATEGORY : Professional

DIRECT REPORTS : None

FLSA STATUS : Exempt

LOCATIONS : Alpharetta (GA), Chapel Hill (NC), Chicago (IL), Hartford (CT), Scottsdale (AZ)

POSITION SUMMARY / OBJECTIVES

The primary role of the Claim Technical Specialist is to investigate, evaluate, negotiate and settle serious injury / damage claims involving moderate to large exposures in multiple jurisdictions, applying coverage, laws and regulations accordingly; reporting to management and reinsurers within necessary timelines and guidelines.

POSITION RESPONSIBILITIES INCLUDING

Promptly review new losses and determine initial plans of action.
Analyze coverage as it relates to the facts and allegations of claims; prepare Reservation of Rights and Declination of Coverage letters, as applicable.
Initiate contact with policyholder and claimant(s) to confirm notice of loss description and determine the scope of the investigation, as appropriate.
When appropriate, assign and instruct independent adjusting firms to conduct needed investigative tasks; manage and direct activity of independent adjusting firms in any continued investigation of claims.
Report losses timely to management, reinsurers and update each as necessary.
Evaluate claims as investigations develop and establish and adjust reserves as warranted.
Review expense bills for appropriateness, accuracy and adherence to Company billing guidelines and process payments.
Recognize, notify and pursue culpable parties and seek contributions from such parties.
Identify and ensure subrogation efforts are undertaken against responsible parties.
Direct counsel in the defense of litigated claims in accordance with established litigation plans and legal budgets.
Negotiation of claims to settlement, attend mediations, settlement conferences and trials.
Mentor Claim Examiner trainees and new Claim Examiners.
Other duties as required.

KNOWLEDGE / SKILLS / ABILITIES INCLUDING

Demonstrated experience and ability to deal with significant / complex coverage matters, including contractual risk transfer and additional insured issues.

Excellent written and oral communication skills.

Exhibit negotiation, critical thinking and problem-solving capabilities.

Outstanding customer service, attention to detail and multi-tasking skills.

Strong computer skills, including the ability to work effectively in the claims management system and strong knowledge of Microsoft applications (e,g., Outlook, Word, Excel).

Ability to exercise independent judgment with moderate supervision in handling claims within reserve and settlement authority.

Ability to travel as business requires (including for mediations, settlement conferences and trials).

EDUCATION / EXPERIENCE / CERTIFICATIONS

Required : Bachelor's Degree from an accredited college / university.

Required : Minimum of 4 years of property / casualty claims handling as a full-time exempt employee of a U.S. based property / casualty insurance company.

Required : Substantial commercial general liability experience.

Highly Preferred : 5 years of commercial property / casualty claims handling experience, including experience with complex litigation of claims.

Highly Preferred : 3 years of litigation management experience.

Preferred : Experience with Excess & Surplus Lines (E&S).

A Plus : Senior Claim Law Associate (SCLA), Casualty Claim Law Associate (CCLA), Associate in Claims (AIC) and / or Chartered Property Casualty Underwriter (CPCU) designations.

Required : A valid adjuster license in designated home state and the ability to obtain additional non-residential adjuster licenses.

PHYSICAL DEMANDS

Physical demands are considered to be that of a climate-controlled office environment, with minimal physical exertion.

Position is hybrid and requires the ability and the willingness to work in an IFG Companies' office at least three (3) days per week.

Position requires prolonged sitting, extensive utilization of computers and interactions with others in person and via phone.

Position requires the ability and the willingness to travel as the business needs.

BENEFITS

IFG Companies offers competitive compensation and benefits, including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, long-term care, paid parental leave, vacation and other paid time off.

IFG Companies is an equal opportunity employer committed to a diverse workforce.

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Claim Technical Specialist (Commerical Insurance)

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