Inside Sales Support

Job Description

Job Description

DEPARTMENT : Sales

LOCATION : International Gamco (9335 N 48th St. Omaha, NE)

SCHEDULE : Monday - Friday (8 : 00 AM - 5 : 00 PM)

PAY RANGE : BOE

POSITION DESCRIPTION

This position is a full-time permanent position in a manufacturing environment. This position will be responsible for assisting in the manufacturing of charitable and lottery gaming products, including pull-tab tickets (break-open tickets), bingo paper and bingo dabbers.

The Inside Sales Rep will report directly to the Inside Sales Manager. This role is primarily focused on managing contracts and contract logs, updating sales numbers for both American Games and International Gamco, backing up sales representatives by managing orders and products needed, working with the Sales department to manage the department's reprints, generating monthly emails with new game presell information, managing and updating custom inventories for top accounts along with distributing to our customers. All reports are currently generated through Excel. Communication amongst other departments is necessary to complete tasks.

The qualified candidate for this position will have experience in handling sales and / or related customer support functions, have excellent communication skills and have a solid understanding of Microsoft Excel. Successful individuals in this role will develop leads and seek opportunities to present additional products to customers.

DUTIES AND RESPONSIBILITIES INCLUDE

• Selling charitable pull tabs and bingo paper and taking customer orders.
• Generating and managing departmental reports and tools, order entry, shipment tracking, product returns, credit processing, inventory updates and customer follow ups.
• Conduct research to identify leads and reach business targets through multiple venues (e.g. phone, email, webinar, etc.).
• This position will consist of direct sales as well as departmental support, so candidates must be flexible within their daily routine.
• Daily interaction with customers.
• Ensure contracts are accurate, logged, routed and tracked on a consistent basis.
• Collaborate with team members to determine necessary strategic sales approach.
• Ensure follow-up by passing leads to team members.
• Updating sales numbers and sending the reports to the team members.
• Prioritize and complete work effectively and efficiently to meet deadlines.
• Serve as a back-up to other team members as needed.
• Other duties as assigned.

QUALIFICATIONS

LEADERSHIP COMPETENCIES REQUIRED

None

SUPERVISORY RESPONSIBILITY

None

FISCAL RESPONSIBILITY

None

ACCESS TO CONFIDENTIAL INFORMATION

This position does not have access to confidential information.

PHYSICAL DEMANDS

ENVIRONMENT

This position is primarily in an office setting connected to a Manufacturing Facility where there may be exposure to the following :

WORK SCHEDULE

Irregular hours and extra hours are regularly required based on the demands of the job. Position is overtime eligible.

TOTAL REWARDS

Competitive Salary | Competitive Medical, Dental, Vision, and Life Insurance Benefits | Employee Assistance Program | Tuition Reimbursement | Generous Paid Time Off | 401k with Company Match | Profit Sharing | Unlimited Referral Bonus Earning Potential | And More!

We thank all that apply; however, only the most qualified candidates selected for an interview will be contacted.

Ensuring the safety of our employees and compliance with industry regulations is our top priority. Therefore, our company enforces a zero-tolerance policy regarding substance abuse and criminal activity. All job offers are contingent upon passing a rigorous background check and drug screen. Failure to meet these requirements will result in disqualification from the hiring process.

Pollard Games, Inc. dba American Games and International Gamco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Our Company is committed to fostering a respectful and inclusive workplace where everyone feels welcomed, valued and accepted. We aim to create a culture that respects and values each employee's differences. We believe that a respectful workplace is also one where a diverse group of employees can be successful, develop and build meaningful careers. We believe that embracing diversity of thought, perspectives and experiences fosters innovation and allows us to deliver better insights and solutions for our partners and is key to our continued growth and success.