What are the responsibilities and job description for the Inside Sales Support Representative position at McKinnis Roofing & Sheet Metal?
If you are looking to enjoy your Mondays again, McKinnis Roofing & Sheet Metal is looking for an Inside Sales Support Representative.
We’re looking for great communicators, team players, and service-oriented jack/jill of all trades to join our team. In this position, you will be the first point of contact for new and existing customers, and will be interacting with them via phone, chat, and email. You’ll also be responsible for handling follow-up and support requests independently.
Your Responsibilities:
- Act as the first point of contact for new customers, and as initial point of contact for existing customers, managing inbound questions via phone, chat or email
- Help our Sales team in qualifying sales leads that develop into new customers and act as the internal owner of all-things support.
- Assist with various administrative tasks and requests from our clients, such as updating account information or processing paperwork
Assume other duties as assigned
Your Experience:
- 1-3 years experiences in customer success / support, sales, or operations
- Experience engaging with users / customers, using modern technology
- Familiarity with CRM’s or similar productivity tools
- A passion for serving customers
- Attention to detail and a sense of urgency
- Positive attitude and “get-it-done” spirit
- Nice to have: Familiarity with construction, roofing
If this sounds like you, apply today!
McKinnis Inc. offers a competitive compensation package. Salary & Benefit package will be discussed during interview.
Stop and fill out an application at our Omaha office located at 14920 Grover Street, Omaha, NE 68144 or online at https://mckinnisinc.com/about/careers/
Inquiries please call (402) 426-2644, Ext 1035 – Kasey Scott, Human Resource Manager
