What are the responsibilities and job description for the Accounts Receivable Specialist position at International Imaging Materials, Inc?
ACCOUNTS RECEIVABLE SPECIALIST
Full-time onsite position, M - F 8a -4:30p
Who we are & what we do:
At ARMOR-IIMAK, we innovate and manufacture Thermal Transfer Ribbons, Direct Thermal Films & Industrial & Digital Inkjet Inks for products used every day. Whether it is a large sign, advertisement displaying your company or clothing designed for a friend, team, or organization, our ink technology makes visions, a reality. As a dynamic organization with a global presence, our passion & determination to design, manufacture, and sell the highest quality products across a diverse set of industries is what we do.
Job Summary:
Responsible for recovering outstanding debts, minimizing financial risk, and ensuring timely payments. They act as a liaison between the organization and debtors, actively negotiating repayment terms while maintaining positive customer relationships.
Primary Functions/Duties/Responsibilities:
- Account Monitoring: Review accounts receivable aging reports to identify overdue bills and delinquent accounts.
- Debtor Outreach: Contact clients via phone, email, or mail to notify them of missed payments and determine the reason for delinquency.
- Dispute Resolution: Investigate and resolve billing discrepancies, invoice errors, or payment disputes.
- Documentation: Maintain meticulous, up-to-date records of all communications, transactions, and account statuses.
- Escalation: Recommend uncooperative accounts for third-party collection agencies or legal action as a last resort.
- Update customer portals (invoicing)
- Cash Applications-on a daily basis
Secondary Functions:
- Customer Returns/Credits
- Customer Debit Notes
- New Customer Set-up
- Evaluate customer data/quarterly (payments terms, credit limits, risks, ect)
- Manage Allianz customer credit insurance
- AD Hoc Reporting per Controller’s request
Minimum Requirements:
- High school diploma or equivalency
- 2-4 years of office experience
- Accounting experience preferred, but not required