What are the responsibilities and job description for the Relocation and Resource Coordinator position at International Institute of St. Louis?
ARE YOU READY TO MAKE A REAL DIFFERENCE IN THE LIVES OF REFUGEES IN ST. LOUIS?
The Relocation and Resource Coordinator for the Afghan Support Program at the International Institute is responsible for supporting the resettlement of secondary immigrants, particularly documented Afghans relocating to St. Louis. This role involves assisting clients with housing, employment, benefits, and other essential services to ensure a smooth transition and integration into the community. The Resource Coordinator will maintain consistent communication with clients, track their allocated budgets, document services, and collaborate with internal and external partners to meet their needs.
Join our team of dedicated professionals who are committed to excellence and integrity in all that we do. Take the next step in your career and apply today. You can get great benefits such as medical, dental, vision, and life insurance; including flexible spending account, PTO, retirement benefit, 10 paid holidays - including 3 floating holidays, paid parental leave, and paid lunch hour.
Are you ready to embark on this rewarding journey? Apply now!
Essential Responsibilities
Get ready to make a difference in the lives of refugees every day! If you believe that this position matches your requirements, applying for it is a breeze. To apply through our website or to view other job openings, visit iistl.isolvedhire.com/jobs/
INTERNATIONAL INSTITUTE OF ST LOUIS: OUR STORY
The International Institute of St. Louis, a nonprofit organization, is our community's immigrant service and information hub. Our programs and services for immigrants, their families, and the wider community are locally and nationally acclaimed. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.
Our Philosophy of Service: We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from ARRIVING to THRIVING.
The above statements describe the job's essential responsibilities and requirements. This is not an exhaustive list of the duties that may be assigned to job incumbents.
Candidates of diverse backgrounds are strongly encouraged to apply.
EEO/AA
The Relocation and Resource Coordinator for the Afghan Support Program at the International Institute is responsible for supporting the resettlement of secondary immigrants, particularly documented Afghans relocating to St. Louis. This role involves assisting clients with housing, employment, benefits, and other essential services to ensure a smooth transition and integration into the community. The Resource Coordinator will maintain consistent communication with clients, track their allocated budgets, document services, and collaborate with internal and external partners to meet their needs.
Join our team of dedicated professionals who are committed to excellence and integrity in all that we do. Take the next step in your career and apply today. You can get great benefits such as medical, dental, vision, and life insurance; including flexible spending account, PTO, retirement benefit, 10 paid holidays - including 3 floating holidays, paid parental leave, and paid lunch hour.
Are you ready to embark on this rewarding journey? Apply now!
Essential Responsibilities
- Client Support & Intake - communicate with clients interested in relocation and assist walk-in clients from other states; conduct intake assessments and maintain regular communication with clients.
- Housing Assistance - find suitable accommodation for clients; communicate with landlords and educate clients on rent, utilities, and tenant responsibilities; and develop and maintain a list of landlords willing to provide accommodations without requiring a guarantor.
- Case Management & Documentation - manage individual client files, track allocated expenses and service; document all services provided.
- Employment & Self-Sufficiency Support - Encourage self-sufficiency; early employment through IISTL Workforce Solutions Department; and refer clients to IISTL other services that they qualify for.
- Education - enroll clients' children in school and coordinate with school districts.
- Household & Community Resources - coordinate with relevant departments or external organizations to provide household items and other necessities.
- Bachelor's degree or equivalent experience.
- Ability to diffuse client complaints/conflicts.
- Ability to make quick, sound decisions.
- Understand and adhere to professional boundaries.
- Excellent communication and interpersonal skills;
- Ability to exhibit a professional, courteous demeanor;
- Ability to meet deadlines and work in a fast-paced multi-priority environment;
- Excellent planning and organizing skills; ability to anticipate outcomes;
- Proficient MS Office skills (Word, Excel and Outlook);
- Excellent problem-solving and analytical skills, as well as critical thinking ability;
- Ability to treat confidential information with sensitivity;
- Ability to be administratively self-supportive and work hands-on with own initiative to accomplish objectives;
- Ability to effectively plan work activities, schedules, priorities and utilization of resources;
- Ability to work both independently and as part of a team;
- Commitment to excellence and high standards;
- Acute attention to detail;
- Ability to work independently with minimal supervision and as a member of various teams and committees;
- Ability to communicate and interact effectively with a diverse group of individuals at all organizational levels;
- Versatility, flexibility, and willingness to work within constantly changing priorities.
- Recommended fluency in the Dari and Pashto languages spoken by the Afghan population.
- Must have a car and a valid driver's license with proof of insurance
Get ready to make a difference in the lives of refugees every day! If you believe that this position matches your requirements, applying for it is a breeze. To apply through our website or to view other job openings, visit iistl.isolvedhire.com/jobs/
INTERNATIONAL INSTITUTE OF ST LOUIS: OUR STORY
The International Institute of St. Louis, a nonprofit organization, is our community's immigrant service and information hub. Our programs and services for immigrants, their families, and the wider community are locally and nationally acclaimed. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.
Our Philosophy of Service: We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from ARRIVING to THRIVING.
The above statements describe the job's essential responsibilities and requirements. This is not an exhaustive list of the duties that may be assigned to job incumbents.
Candidates of diverse backgrounds are strongly encouraged to apply.
EEO/AA
