What are the responsibilities and job description for the Senior Officer, Mid-level Giving position at International Rescue Committee?
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
This position is currently only open to IRC employees.
The IRC's External Relations team comprises colleagues and teams delivering marketing, fundraising, brand stewardship and communications to support this work. As part of External Relations, the Mass Markets USA (MMUSA) program is responsible for raising $70 million in unrestricted revenue annually in the U.S. market and plays a meaningful strategic role in the creation of IRC's brand, awareness and support for its advocacy goals.
Reporting to the Director of Audience and Donor Strategy, the Senior Officer of Mid-Level Giving is responsible for leading and growing the Mid-Level Giving program. This role focuses on engaging donors who give between $1,000 and $19,999 annually through a hybrid omni-channel mass marketing program, combining a personalized, one-on-one approach with direct marketing techniques. This role is key to driving increased donor retention, increasing upgrades to the major donor pipeline and bringing these high value donors even closer to the IRC's mission by fostering long-term engagement and support.
Major Responsibilities :
Strategy & Planning :
- Lead a $30 million Mid-level Giving program in partnership with the Director of Audience & Donor Strategy, with a focus on integrated, omnichannel direct response campaigns that drive retention, upgrades, and long-term engagement for donors giving between $1,000 and $19,999.
- Develop and refine audience-led mid-level strategies alongside the Director of Audience & Donor Strategy and key vendors, creating donor-conscious journeys to increase program revenue, strengthen donor retention, and transition qualified donors into Major Gifts and Planned Giving pipelines.
- Innovate donor engagement by exploring and testing new channels, partnerships, and technologies, ensuring the program stays fresh, dynamic, and responsive to donor behaviors and preferences.
- Leverage data-driven insights to enhance donor segmentation, improve retention strategies, and inform decision-making.
- Collaborate cross-functionally with Major Giving, Planned Giving, Channel Leads, Events, Supporter Care, and other key stakeholders to find opportunities to engage, retain, upgrade, and steward donors while successfully meeting program goals.
- Manage and optimize the program budget, ensuring impactful use of resources and maximizing return on investment to meet revenue targets and strategic goals.
Campaign Coordination & Execution :
Portfolio Management :
Donor Engagement & Stewardship :
Staff & Vendor Management :
Reporting & Analysis :
Job Requirements : Education :
Work Experience :
Demonstrated Skills and Competencies :
Working Environment :
This role may require working remotely full- or part-time (i.e., telecommuting). Applicants must have a home or alternate workspace they can effectively complete their work from during regularly scheduled hours.
Compensation :
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits :
We offer a comprehensive and highly competitive set of benefits. In the US, these include : 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
LI-DNI
Standard of Professional Conduct : The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion : The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
Salary : $1,000 - $19,999
