TTA-Screening Specialist, Asylum Services

The Asylum Services Screening Specialist verifies eligibility of asylum seekers to receive services through the Washington Migrant and Asylum Seekers Services Project.

Major Responsibilities:

• Responsibilities may include, but are not limited to:
• Contacting potential clients to determine project eligibility including review client documents and collecting information.
• Provide information related to next steps in the immigration process
• Coordinating with client to schedule intake and needs assessment interviews with WAMASSP staff.
• Maintain project schedules for all WAMASSP Navigators.
• Regularly review calls to the hotline and redirect accordingly
• Monitor incoming referrals from Spokes and self-referrals from clients
• Assist clients in uploading documents
• Provide information resources to non-eligible participants.
• Participate in all program meetings and fully engage as a member of the team.
• Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
• Other related duties as assigned.

• Education: High School diploma or higher.

Work Experience:

• Prior experience working with refugee populations or asylum seekers is highly valued.
• Demonstrated Skills & Competencies:
• Fluency in written and spoken English.
• Fluency in Spanish, Portuguese or French is highly preferred but not required
• Proven ability to contribute both independently and as a team member.
• Self- starter with excellent problem-solving skills.
• Proven ability to multi-task, prioritize duties, and manage time effectively.
• Technologically proficient
• Good communication skills; experience in a multi-cultural environment preferred.
• Must be able to work non-traditional hours, such as weekends, nights and holidays as needed.

Working Environment: 

• This position is hybrid, staff are required to work 3 days from the assigned IRC office.