Aftermarket Manager

Aftermarket Sales & Service Mgr - furnace OEM

The Regional Sales Manageris responsible for the company achieving its growth goals in the designated product group with the defined customer base. The Regional Sales Manager collaborates with the Sales Director – Furnace Aftermarket and the inside team on price negotiations, tracking of inquiries to orders, and supervising after-sales service including product/service claim resolution.

Responsibilities:

• Achieve the annual sales plan as defined by the budget and the specific territory
• Maintain and grow existing top line sales with key accounts
• Perform direct selling by engaging with account decision makers
• Generate new business opportunities by utilizing consultative selling techniques and skills to engage customers
• Differentiate the company product portfolio by promoting its unique focus on advanced technologies and application engineering.
• Grow the business top line; expand market share
• Using segment-based market strategies, develop sales and marketing goals; financial and non-financial.
• Measure and report customer satisfaction
• Negotiate pricing, delivery conditions, and execution of sales contracts
• Secure purchase orders. Achieve and exceed plan sales numbers for assigned product groups
• Work with other members of the Sales Team to create, develop, and maintain relationships with key accounts. 
• Follow market developments, research market trends and maintain knowledge of industry developments throughout the market geography from both a customer and technology basis

Knowledge Skills and Abilities:

• Ability to travel 50-75% of the time visiting customers and other facilities.
• Able to read engineering drawings and technical specifications.
• Goal oriented person who approaches sales tasks with intensity and aggressively pursues short term goals.
• Able to connect to tasks that ultimately lead to the main goal of securing purchase orders from customers.
• Able to employ empathy in the sales process to get potent feedback from the customer and use acquired feedback to advance sales efforts.
• Experience with consultative selling and/or Dale Carnegie style training.
• Good sales communication skills both written and oral. Quickly recognizes the required elements of an elevator speech and can effectively deliver them.
• Recognizes the importance of balancing the achievement of sales volume targets and maintenance of acceptable profit margins.
• Able to build strong interpersonal relationships alongside technical sales support.
• Strong data and information organizing skills. Above average Microsoft Office skills and ability to grasp company IT system quickly. Use IT tools to support sales efforts and outside sales representatives.
• Comfortable speaking in front of groups of people in business and industrial settings.
• Experience working with traditional corporate structured divisions such as engineering, maintenance, purchasing, and quality departments.
• Experience with the “complex” sale of industrial engineered products (involvement of multiple customer departments)
• Experience working in a manufacturing environment preferably in outside sales, inside sales or customer service role.
• Strong organizational, professional, and project management skills

Qualifications:

• 7 years minimum in outside sales in an industrial environment
• Prefer BS degree in industrial or mechanical engineering
• Prior industrial furnace or relevant industrial combustion or process experience
• Prior metals Industry experience a plus
• Must be fluent in Microsoft Office