What are the responsibilities and job description for the Program Manager position at International SOS Government Medical Services?
Job Description
Responsible for leading cross-functional and enterprise-wide initiatives to enhance systems, structure, and processes for effective product management. This focuses on project management. This role works closely with cross-departmental teams, stakeholders, and senior leadership to drive efficient project execution and continuous organizational improvement. This role requires strong leadership, extensive experience in program management, and expertise in change management practices. Maintains contact with customers, as necessary, and participates in key sales situations to develop rapport which best benefits the Company and customer mutually. Provides deliverables and status reporting to C-suite and other key stakeholders. Reports to the top executive on the Product Line team. As a Program Manager, you will be responsible to :
- Lead and Manage Initiatives : Lead multiple cross-functional initiatives aimed at improving business systems, processes, and structures across the enterprise.
- Change Management : Develop and implement change management strategies to ensure smooth adoption and integration of new systems and processes. Create plans that minimize resistance and maximize employee engagement and acceptance.
- Cross-functional Collaboration : Collaborate with various teams such as R&D, Operations, Manufacturing, Supply Chain, Sales, and IT to ensure alignment on key initiatives and to drive process improvements.
- Stakeholder Engagement : Serve as the main point of contact for project stakeholders, ensuring regular communication, updates, and reporting to key leadership.
- Change Communication & Training : Partner with leadership and HR to develop communication plans and training programs that support organizational change. Ensure that staff at all levels are well-informed and prepared for transitions.
- Project Planning & Execution : Develop detailed project plans, timelines, budgets, and risk mitigation strategies. Monitor project performance and make necessary adjustments to ensure on-time, on-budget delivery.
- Process Improvement : Identify inefficiencies in current systems and propose innovative solutions to improve productivity, operational efficiency, and overall business performance.
- Data Analysis & Reporting : Track and analyze program data to provide insights and recommendations for continuous improvement. Prepare and deliver presentations to senior management.
- Risk Management : Identify, assess, and mitigate risks associated with project execution, ensuring successful program delivery and goal attainment.
- Compliance & Standards : Ensure that all process improvement initiatives comply with industry regulations, quality standards, and company policies.
- Stage Gate Portfolio Process Ownership : Managing ongoing governance of Projects ensuring adherence to required deliverables. Ownership over Systems, Process and Policy to improve product launches and customer success.
Qualifications : Qualifications
Additional Information
We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave , we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.
Don’t just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture. Embark on your Colorful Career with us!
We require post-offer, pre-employment drug screens, physicals, and background checks.
Equal Opportunity Employer : disability / veteran.