Program Manager

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

This position is contingent on contract award.

Soldier Medical Devices (SMD), Force Integration Division (FID), provides medical materiel support to all Army components facilitating optimal healthcare and worldwide medical readiness through; the procurement, assembly, and distribution of medical equipment and Medical Materiel Sets, Kits, Outfits (SKOs), the disassembly of previously fielded medical materiel and equipment, the management of excess medical materiel, the provision of disposition instructions, the management of on-hand medical materiel inventory, and the provision of technical assistance for medical materiel sustainment operations including training on Army automated logistics systems.

The Program Manager will ensure the efficient and effective planning, coordination, and execution of material fielding operations, facilitating the timely delivery and integration of equipment and supplies to support troop readiness and operational missions. This role involves analyzing logistics data, optimizing supply chain processes, and collaborating with multiple stakeholders to enhance operational effectiveness.

Key Responsibilities

• Provide materiel fielding and medical liaison support services across the Force Integration Division (FID), PM SMD at Fort Detrick. Fielding and medical liaison services, in support of the operational Army, are conducted in support of the medical Program Manager’s at PEOS, Soldier.
• Collaborate with the PM SMD and key stakeholder organizations to effectively and efficiently support the medical material readiness of the operational Army through materiel fielding and medical liaison support services.
• Oversee and supervise staff including transition in and out.
• Ensure tasks are performed efficiently, accurately, on time, and in compliance with the requirements.
• Coordinate as necessary with the COR to ensure that the task is managed consistently with overall contract requirements.
• Ensure timely and accurate submission of invoices.
• Contribute to the efficient and effective operation of assigned programs. Services may be used at all organizational levels to help managers achieve maximum effectiveness or economy in their operations.
• Contribute to the development and management of an operational plan containing essential program/project planning information for use by executive management, analyzing program/project progress, identifying and resolving issues, accounting for resources, and reporting.
• Plan and conduct life-cycle management reviews, impact assessments, as well as providing administrative, and management planning support for analyzing, developing, updating policy, and planning documents.
• Integrate and coordinate all activity needed to execute the requirement.
• Manage the timeliness, completeness, and quality of problem identification.
• Provide corrective action plans, proposal submittals, immediate identification of issues, and effective management of subcontractors.
• Ensure customer satisfaction as well as professional and ethical behavior of all personnel.
• Provide integration of information management business practices and rules into the operational architecture; data dictionaries, and data standards to achieve the objective of cost reductions, performance gains and optimization of resources.
• Support the fielding of new medical materiel and medical sets for commercial and non-developmental items through the use of medical prepositioned stocks, medical chemical defense materiel, medical equipment and technology maintenance for Army and joint spectrum military operations.
• Assist the centrally managed medical logistics programs, Army Supply Class VIII (SC VIII) cataloging and coordinating set building, assisting maintenance planning and operations, Sustainable Readiness Model (SRM) integration and synchronization and subsequent Force Management structures and programs.
• Assist with Government Information (Requirements) Managers by providing automated information system testing prior to fielding, during and after activities related to deployment of new releases of currently in-use logistics information management systems such as Theater Enterprise-Wide Logistics System (TEWLS), LOGICOL System, Army Enterprise System Integration Program (AESIP), Global Combat Support System-Army (GCSS-A), Lead Materiel Integrator Decision Support Tool (LMI-DST), Medical Materiel Mobilization Planning Tool (M3PT) and other systems that are specifically authorized by the PEOS,S, PM SMD FID.
• Participate in PM SMD administrative meetings, disseminate associated information and guidance to required stakeholders.
• Communicate with personnel at various echelons using effective interpersonal and communication skills in addition to managing numerous efforts and effectively prioritizing and multi-tasking requirements that have a direct impact on operations.
• Enhance the understanding of and develop alternative solutions to complex issues.
• Research and review existing standards and assist in developing new policies and procedures as appropriate.
• Ensure that a Monthly Progress Report (MPR) (Deliverable 2) is submitted outlining the expenditures, billings, progress, status, and any problems/ issues encountered in the performance of this task.
• Provides status of work in progress, problems or constraints encountered, suggested solutions, vacancy status, projected absence, telework status, and travel summary status on AT/OPSEC training required in PWS and all other applicable training requirements, and status of government furnished equipment using a format agreed upon by the COR and Contractor.
• Provide input to the MPR where there are critical or significant tasks related to the prime contract. Critical or significant tasks shall be defined by mutual agreement between the Government and Contractor.
• Require all Subcontractors to provide input to the MPR where there are critical or significant tasks related to the prime contract. Critical or significant tasks shall be defined by mutual agreement between the Government and Contractor.
• Plan and conduct regular, routine meetings with a frequency of not less than quarterly with the Government to review progress and status of activities under this contract. Each review shall provide insight into expenditures, staffing, progress, risks, and status of GFE, including Contractor purchased, Government owned items.
• Provide project briefings addressing cost/price, schedule, performance, and status of each key element of this contract, noting any problems or risks and alternative and recommended solutions.
• Develop a Program Management plan to manage, track and evaluate performance.
• Prepare and adhere to a quality control plan.
• Prepare and submit emergency management procedures and policy.
• Execute all fielding missions in compliance with regulatory guidance.
• Responsible for execution of post fielding mission requirements.
• Travel nationally and internationally as the program requires.
  
  

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

Basic Requirements/Certifications:

• Experience with Microsoft Office, to include MS Outlook, MS Project and MS Access.
• Experience with Theatre Enterprise-Wide Logistics System (TEWLS), LOGICOL System, Army Enterprise System Integrations Program (AESIP), Global Combat Support System-Army (GCSS-A), Lead Material Integrator Decision Support Tool (LMI-DST) and Medical Materiel Mobilization Planning Tool (M3PT) is desired.
• Prior experience as a field or Company Grade Medical Service Corps Officer with medical logistics experience, Senior Medical NCO E-7 and above with property book management experience.
• Ability to multi-task effectively, prioritizes and execute against multiple priorities.
• Excellent analytical and problem-solving skills.
• Knowledge of databases and spreadsheets.
• Extensive fundamental knowledge of logistics and supply principles and supply chain management.
• Excellent written and oral communication skills.
• Excellent data entry skills.
  
  

Education Required:

• Bachelor's degree or higher in business, healthcare administration or relevant field of study.
  
  

Physical Requirements:

• Work is normally performed in a typical interior/office work environment but may be occasionally outdoors with exposure to environmental heat, humidity, sunshine, rain, and wind.
• Work involves sitting and standing for prolonged periods of time.
• May require bending, stooping, and lifting up to 50 lbs.
• Ability to safely negotiate flights of stairs.
  
  

Other Special Qualifications:

• Ability to obtain required government security secret clearance.
• US citizen.
• Valid US Passport with at least 18 months before expiration date.
  
  

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Compensation: Min: $70,000 Max: $160,000

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.