What are the responsibilities and job description for the INTAKE SPECIALIST position at Internet Brands?
Description
Position Overview :
We are seeking a compassionate and motivated Intake Specialist to join our team. In this role, you will be the first point of contact for prospective clients seeking assistance with their Social Security Disability applications. Your primary responsibility will be to guide clients through the intake process, ensuring they understand their eligibility and the benefits of our services. As an Intake Specialist, you will have the opportunity to earn up to $500 a month in bonuses based on your performance.
An Intake Specialist's primary duties include, but are not limited to :
- Answering inbound / outbound calls from prospective clients looking for help with applying for Social Security Disability Benefits
- Properly complete the intake form using our proprietary Customer Relationship System (CRM)
- Explain Social Security Disability eligibility, benefits and our requirements, expectations and standards.
- Positively promote and sell the benefits of using our services to all prospects.
- Accurately document all contact with prospects, enter all information and outcomes in accordance with current company policies and procedures.
- Meet or exceed specific performance standards approved by management. Standards may change to better reflect the job duties and business needs.
Qualifications :
What we offer :
About Internet Brands :
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories : Health, Automotive, Legal, and Home / Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com.
Internet Brands and its wholly owned affiliates are an equal opportunity employer.
Salary : $13 - $14