Channel Sales Manager

Channel Sales Manager 

The Internet Subway is a modern Internet Service Provider (ISP) laser focused on providing frictionless internet experiences to apartment communities. With a 100% fiber optic network, a seamless onboarding/ management platform, and direct connectivity, we provide a journey to the internet unlike any other. We are seeking a dynamic and experienced Channel Sales Manager to join our team and drive growth through strategic partnerships with third-party organizations and representatives. 

The Channel Sales Manager will be responsible for managing and nurturing relationships with strategic partners that sell our service as part of their sales process to sell their primary product. These partners include lenders, brokers, vendors, and other key players in the multifamily industry. This role involves developing and executing strategies to increase traction and sales through these channels, ensuring alignment with the company’s overall sales objectives. These relationships will enable Internet Subway services to be value-add opportunities as we expand our networks. 

Candidate Characteristics: 

• Proactive and Self-Motivated: We are looking for someone who takes initiative and is driven to achieve results. The candidate should be able to work independently, set goals, and take action to meet and exceed those goals without constant supervision. 
• Excellent Communicator: Strong communication skills are essential. The candidate should be able to articulate ideas clearly and persuasively, both in writing and verbally, to a variety of audiences, including clients, partners, and internal teams. 
• Results-Oriented: The candidate should be empathetic, understanding the needs, concerns, and goals of our clients - committed to providing exceptional service and solutions. 
• Collaborative Team Player: While being able to work independently is important, the candidate should also be a team player who can collaborate effectively with colleagues across different departments to achieve common goals. 
• Innovative Thinker: We value creativity and innovation. The ideal candidate should be able to think outside the box, propose new ideas, and contribute to the continuous improvement of our services and processes. An idea creator and a builder. 
• Strong Technical Quotient: The candidate should be able to grasp complex technical information quickly and apply it effectively in business development strategies. 
• Competitive and Goal-Oriented: We are looking for someone who thrives in a competitive environment and is driven by the desire to win. The candidate should enjoy setting ambitious goals and working diligently to achieve and surpass them. 

Key Responsibilities: 

• Relationship Management: Build and maintain strong, long-term relationships with third-party sales channels, such as lenders, brokers, vendors, and others intimately involved in the multifamily industry. 
• Strategy Development: Develop and implement strategies to drive sales growth through third-party channels, leveraging the unique strengths and networks of these partners. 
• Performance Monitoring: Monitor and analyze the performance of third-party sales activities, providing regular reports and insights to senior management. 
• Training and Support: Provide training and support to third-party sales teams to ensure they are equipped with the necessary tools and knowledge to succeed. 
• Collaboration: Work closely with internal sales, marketing, and product teams to ensure alignment and support for third-party sales efforts. 
• Market Analysis: Conduct market research to identify new opportunities and trends that can be leveraged by third-party sales channels. 
• Compliance: Ensure all third-party sales activities comply with company policies and industry regulations. 

Key Performance Indicators (KPIs): 

• Sales Growth: Increase in sales revenue generated through third-party channels. 
• Partner Engagement: Number of active third-party sales partners and their engagement levels. 
• Conversion Rate: Percentage of leads from third-party channels that convert into sales. 
• Customer Acquisition Cost (CAC): Cost associated with acquiring new customers through third-party channels. 
• Partner Satisfaction: Feedback and satisfaction ratings from third-party partners. 
• Training Effectiveness: Improvement in performance metrics of third-party sales teams post-training. 
• Market Penetration: Growth in market share within the multifamily industry through third-party channels. 
• Compliance Rate: Adherence to company policies and industry regulations by third-party partners. 

Qualifications: 

• Bachelor’s degree in Business, Finance, or a related field. 
• Proven experience in channel sales management or a similar role. 
• Strong understanding of sales processes and strategies. 
• Excellent communication and interpersonal skills. 
• Ability to analyze data and make informed decisions. 
• Strong TQ (Technical Quotient). Proficiency in CRM software, Microsoft Office Suite, and a variety of web applications. 
• Ability to travel as needed.