Demo

Billing Coordinator

Interpretek
Rochester, NY Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/18/2025

Job Type

Full-time

Description

Title : Billing Coordinator

Classification : Full-time (40 hours)

FLSA : Non-exempt

Reports To : Director of Operations

Pay Range : $20-$25 / hr.

Location : Remote

POSITION SUMMARY

The Billing Coordinator plays a critical role in sustainability and integrity of our business by ensuring out customers receive accurate and efficient invoicing services while creating a positive and friendly customer service experience.

The Billing Coordinator must be highly precise, adaptable, detail-oriented, and have the proven ability to handle confidential information appropriately. Strong organizational, interpersonal, and outstanding customer service skills are required. The ability to communicate effectively and collaborate with team members, customers, and leadership across a multi-state organization is also required.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following :

  • Invoice customers and independent contractors for services rendered in accurate, timely, and efficient manner
  • Review and process Independent Contractor invoices submitted, including resolve any discrepancies between generated invoices and payments in collaboration with coordination offices and the Finance Team
  • Review and distribute customer invoices electronically or by mail, as appropriate, in collaboration with the Finance Team
  • Maintain accurate records and collaborate with team to evaluate current processes and procedures are consistent and follow best practices
  • Utilize company database to efficiently process data and use data to analyze market data, trends, and metrics
  • Establish and foster positive working relationships with customers, independent contractors, and internal staff
  • Comply with policies and procedures ass outlined by Interpretek
  • Ensure Interpretek's Mission, Vision, and Values are represented in all interactions
  • Perform other duties and projects as assigned

REQUIRED EDUCATION, EXPERIENCE, TECHNOLOGY APPLICATIONS AND SKILLS

  • An Associate Degree in Business or related field. An equivalent combination of education and experience managing billing processes may be considered
  • Strong mathematical and information systems skills
  • Ability to think critically, problem solve and work under strict deadlines
  • Skilled self-starter and able to work and communicate in a team setting
  • Manage time effectively, committed, reliable, able to work independently
  • Ability to process and manage confidential and sensitive information with discretion
  • Advanced Microsoft Excel skills
  • A minimum of 3-5 years of proficiency in computer and technology skills, including Microsoft Office Suite of products, strongly preferred
  • Knowledge of interpreting services and translation services a plus
  • Experience with AP / AR reconciliation a plus
  • This job description was designed as a convenience to acquaint employees and managers with the basic elements of the position. The duties of this position are not limited to what is contained in this description, and employees in this position may be asked to perform various functions not listed. This description is solely for the purpose of summarizing basic duties, and it is not intended to be a contract or guarantee of employment or of any specific terms or conditions of employment. This description may be amended or eliminated from time to time as necessary for operational or business reasons.

    Interpretek Company Values

    Do the Right Thing ~ Accountability ~ Serve the Community ~ Honest / Transparent Communication

    Interpretek provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Interpretek complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Salary : $20 - $25

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