What are the responsibilities and job description for the Apartment Leasing Professional position at InterSolutions?
We are seeking a highly motivated and customer-focused Residential Leasing Consultant to join our team at InterSolutions.
Job Overview
As a Leasing Professional, you will be responsible for providing exceptional customer service to current and prospective residents, ensuring a seamless leasing experience.
The ideal candidate will have excellent communication skills, both written and verbal, and the ability to effectively communicate complex information to diverse groups. Proficiency in Microsoft Office applications, including Word, Outlook, and Excel, is also essential.
If you are passionate about delivering outstanding customer service and possess a strong work ethic, we encourage you to apply for this exciting opportunity.
Main Responsibilities:
- Greet prospective residents and provide tours of available apartments, determining their housing needs and preferences.
- Prepare and assist new residents with leasing paperwork, including lease agreements, employment and credit checks.
- Collect security deposits, rent, and other charges associated with resident move-ins.
- Communicate community policies and procedures to residents and respond to inquiries.
- Follow up with leads and prospects who did not lease, identifying areas for improvement.
- Maintain apartment readiness by inspecting units and adding finishing touches as needed.
- Develop and implement creative marketing strategies to attract new residents.
- Manage lease renewals and maintain accurate records.
