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Customer Service Ambassador

Interstate Parking Company
Allen, TX Full Time
POSTED ON 1/7/2025 CLOSED ON 2/5/2025

What are the responsibilities and job description for the Customer Service Ambassador position at Interstate Parking Company?

Description

We’re currently looking for an outgoing, organized, and impeccably professional individual for a Customer Service opportunity in our McAllen, Texas office.

Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with 500 team members operating over 400 locations with more than 85,000 parking spaces in geographic markets from California to Indiana. We’ve accomplished this by creating exceptional customer experience by implementing advanced technology and innovative marketing techniques. Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team.

Interstate Parking Company Has Received

2023 and 2024 Top Workplace recipient by Milwaukee Sentinel Journal

Cultural Excellence Awards for Workplace Flexibility

For more information - https://topworkplaces.com/company/interstate-parking/.

Here’s What We’re Looking For

Exceptional interpersonal skills, professionalism, and attention to detail.

A proactive problem-solver with strong decision-making abilities.

Outstanding organization and time management skills.

Excellent verbal and written skills.

Proficient with Microsoft Office and comfortable with using new technology.

A customer-focused approach with 2 – 3 years of relevant customer service experience.

Here’s What We Offer

One of the most comprehensive benefits packages in the industry.

A commitment to your career growth and professional development.

A fast-paced, collaborative, and team-based environment.

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Requirements

Here’s what you’ll do:

Responsible for Interstate’s initial guest experience - greeting guests and answering incoming calls.

Support the delivery of our industry-leading customer experience by retrieving and replying to customer voicemail and email messages, answering customer questions, and helping to resolve a wide variety of customer matters.

Provide administrative support to Interstate’s McAllen parking operations team including filing and data entry.

General organization of our office including light cleaning and ordering office supplies.

Schedule

Monday-Friday, 8:00 AM to 5:00 PM with an hour lunch

Apply Now!

Once your application is complete, our team will review your application and reach out regarding the next steps!

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