Transformation Project Manager

Overview

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. 

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. 

Essential Job Summary:

IWS’ Project Management Office is relatively new but growing quickly.  We are seeking an experienced project manager who knows how to partner with business and functional leaders to define, plan and execute on critical projects.  This role will have overall responsibility for partnering with the Sales, Marketing and Customer Service (SMC) Team to define both short- and long-term priorities; to create and manage the overall SMC project roadmap; and to plan, sequence and lead the successful execution of Sales, Marketing and Customer Service projects.  Ideal candidates will have experience leading Sales, Marketing and Customer Service initiatives, with an emphasis on CRM, Case Management, Call Center Technology, other.  While emphasis will be placed on Sales, Marketing and Customer Service, this role may be asked to lead projects in other functional areas or lines of business as well.   

We are not requiring previous experience within the waste management industry, but successful candidate will be a professional, self-sufficient, and personable individual who works well with executives across all functions, carry out tasks with limited supervision, and have the ability to handle sensitive information. Many projects will require cross-functional collaboration, and the Transformation Project Manager will serve as the central liaison.

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Collaborate with Leadership and other key stakeholders to understand, track and communicate progress on functional goals and objectives.
• Create, document, socialize and manage the project roadmap and portfolio that delivers on the functional goals and objectives.
• Facilitate the definition, documentation and communication of scope for roadmap projects with key stakeholders and resources.
• As prioritized, develop and manage the overall project plan and budget including the project schedule, communications plan, risk and issue tracking, change management plan, testing plan, etc.
• Lead project kick offs, team meetings and executive updates on individual projects and the overall roadmap.
• Ensure project governance and reporting are in place, including preparation of regular status reports.
• Offer project structure (set-up, governance, and closure) throughout the entire project lifecycle and help standardize templates for the organization.
• Timely preparation and presentation of materials for key external and internal meetings involving executives, including preparation of reports and power point presentations for c-suite meetings.
• Manage vendors and monitor status, review budget and scope conformance for large projects with vendor involvement.
• Handle highly confidential information with discretion and professionalism.

Requirements and Qualifications:

• Bachelors degreed in related field required.
• Minimum of 3 years’ experience in a project manager role driving cross functional projects to completion
• Experience implementing sales, marketing and customer service platforms is preferred, with an emphasis on Salesforce, Marketing Cloud, Vonnage and/or CRM and Case Management tools.
• Ability to handle change, multitask and keep up with a fast pace and consistently growing environment.
• Ability to work effectively in a team setting
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.

• Highly organized with excellent attention to detail.
• Excellent analytical skills, ability to quickly aggregate and analyze data/information.
• Highly proficient in MS Office (Word, Excel, Outlook, and PowerPoint).
• Self-motivated with the ability to manage multiple projects simultaneously and a strong understanding of prioritization and timing of deliverables.
• Excellent verbal and written communication skills and the ability to communicate effectively on an executive level.
• Strong sense of accountability, integrity, and ability to handle highly visible responsibilities.
• Previous experience in successfully delivering results within any role will be considered.
• Enterprise PMO experience preferred.
• Familiarity with MS Tasks by Planner, MS Project and other Project Management tools is preferred.
• Strong knowledge of project management methodologies / frameworks such as Waterfall, Iterative and Agile.
• PMP or Agile Certifications preferred.

Additional Information

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary Range Minimum

Salary Range Maximum

Salary : $110,000 - $130,000