What are the responsibilities and job description for the System Engineer (SE), Level 0 position at Intezra, Inc.?
Intezra Inc. is a highly technical start-up that specializes in cyber development and engineering from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for our clients most critical missions for over 15 years.
Intezra, Inc. is seeking a Software Engineer who will be responsible for providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems with customer user-facing web application, working directly with users to support their SIGDEV efforts, and the triage and resolution of common user issues. Additionally, you’ll support the DevOps team in implementation, troubleshooting and maintenance of production Linux systems. Manage system infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, etc.
Responsibilities:
- Monitor system health and metrics through tools such as Metricbeat, Filebeat, and Kibana.
- Resolve operational failures for various software systems.
- Reliability and capacity planning for services and applications.
- Maintain up to date systems engineering documentation
- Maintain system certification and support reaccreditation.
- OS deploy/config/continuous monitoring.
- Hardware fault isolation and remediation.
- STE compliance as required, including on-demand Nessus scans.
- Application update deployment and light configuration.
- Manage PKI certificates, renewing and installing as needed.
Skills Requirements:
- Linux
- Ansible or similar infrastructure automation tool
- Git or similar version control tool
Nice to Haves:
- CI/CD (e.g., Jenkins), Junit testing or similar
- DevOps experience
- Containerization experience (Docker, Kubernetes, etc.)
- Scripting with Bash or Python
- Database administration.
Requirement(s):
- 0 yrs., B.S.in a technical discipline or 4 additional yrs. in place of B.S. (Degree must be in Computer Science or equivalent field.)
- TS/SCI with polygraph required.
Benefits Overview:
At Intezra, Inc., we offer a well rounded benefits package to give our employees peace of mind and freedom of choice.
- Three Carefirst medical plans available. Intezra pays up to 100% healthcare premium and up to 100% of the deductible amount depending on plan selection for employee and their dependents.
- Intezra pays 100% for Carefirst Dental and Vision plans for employees and their dependents
- 401k: 15% company contribution (no match required)
- PTO 160 hours, increases with seniority
- 11 Floating Holidays
- 4 Code Red Days
EEO Statement:
Intezra Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.