What are the responsibilities and job description for the Urban Adventures Guide - Boston position at Intrepid Travel?
At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.
The world needs more Intrepid people:
Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!
Every day will be different, but every day you will:
- Have passion and knowledge for and of your destination
- A passion for travel, food, culture, and/or history
- Excellent story-telling skills
- Excellent communication skills with individuals and group of people
- Empathy and emotional intelligence
- High standards customer experience
- An understanding of and belief in Intrepid’s Responsible Travel philosophy and Core Values
- Outstanding organizational management skills
- Problem solving and decision-making capacities
- A friendly, engaging, and energetic personality
To be considered you may also have:
- Excellent communication in English and ideally one other local language (the more the better!)
- Strong customer service experience and experience in developing a rapport with a broad range of traveller's
- Ability to manage trip budget and handle sums of money
- Map reading skills and a good sense of direction
- First hand experience of Urban Adventures product in Boston. If you have not previously attended a UA tour then you will have the opportunity to join as a guest, free of charge.
Curious what trips we run in Boston? Please check them out: https://www.urbanadventures.com/en/boston.
Additional Skills & attributes
- A willingness to work flexible hours according to the groups needs – including weekdays and weekends.
- Current First Aid and CPR Certificates recommended
Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.
For our Tour Leaders, the work perks may vary from country to country, but some of the work perks we offer include:
- Diverse departures through the year to lead! Including hiking or biking adventures, festival, family, premium and foodie trips
- Travel to where the trip starts (and home again) is included and covered by us
- Some meals and all accommodation included (often where the guests are staying, such as hotels, camping, homestays etc)
- Access to learning and development programs, e-learning and comprehensive tour leader training before you even start
- Internal career opportunities to further your your career in travel and beyond
- Amazing travel discounts for you to experience Intrepid as a passenger
- Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit!
- Opportunity to support not-for-profit Intrepid Foundations projects
We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.
Job Type: Part-time
Pay: From $27.50 per hour
Schedule:
- Day shift
- On call
- Weekends as needed
Work Location: In person
Salary : $28
