What are the responsibilities and job description for the Global Key Account Director position at IntriCon?
INTRICON CORE VALUES :
Collaboration Innovation Velocity Authenticity Inclusiveness
POSITION SUMMARY :
The Global Key Account Director is responsible for supporting and directing the growth of a defined set of Intricon key customers. This critical role will report directly to the Vice President, Global Sales & Marketing and collaborate closely with other team members to develop, execute, and evolve three-year strategic plans that are centered on customer success and growth.
DUTIES AND RESPONSIBILITIES :
- Develop multi-year Customer Leadership Plans to drive customer-valued business solutions, revenue growth and achievement.
- Ensure operational success, which includes, but is not limited to management of forecasting, contracting, purchase orders, quotes, issue resolution, day to day customer inquiries, site visits, etc.
- Lead the understanding of production patterns and drivers through consistent measurement, reporting and analysis by customer facility and in totality.
- In conjunction with a cross functional team, plan and execute growth plans through innovative technology development, targeting and adoption.
- Ensure internal and external SLAs / KPIs are met through consistent measurement, reporting, planning and execution utilizing Salesforce CRM / CPQ in compliance with Net Present Value (NPV) analysis
- Significantly expand current relationships and business across all levels; proven ability to understand customer businesses and drive recognized customer improvement.
- Support the team in ensuring leads are quickly followed up on and moved through the product development lifecycle.
- Establish and grow a healthy pipeline that is a 3-5x multiplier of annual revenue targets.
- Manage customer portals for Request for Quotes / Proposals.
- Other duties as assigned.
- Essential Functions
PROFESSIONAL WORKPLACE BEHAVIORS :
Accountability Analytical Attention to Detail Communication
Cultivate Customer Relationships Continuous Attention to Process Improvement
Embrace Differences Innovation Problem Solving / Critical Thinking Teamwork
QUALIFICATIONS : Education :
Experience :
Skills :
Physical Requirements :
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee is regularly required to sit and use hands to finger, handle, or feel. Employee is frequently required to talk or hear. Employee is occasionally required to reach with hands and arms. Employee must occasionally lift and / or move up to 10 pounds.
Disclaimer : The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
All positions are responsible for following applicable company policies and procedures as defined by their manager.
WHY WORK AT INTRICON?
We are proud to offer competitive compensation and benefits that include :
Health Savings Account - EMPLOYER CONTRIBUTIONS!
Additional Benefits :
SALARY RANGE :
The anticipated base pay for this position is : $135,000 - $160,000
Intricon is committed to providing competitive total compensation and benefits packages. This listed range is based upon a full-time schedule. This is a good faith estimate on the applicable range. Base salaries are determined by taking a variety of factors in account, including, but not limited to, candidate qualifications, education, geographic locations, market conditions and internal equity.
Salary : $135,000 - $160,000
