What are the responsibilities and job description for the Expert Onboarding & Community Manager position at Intro?
Job Description :
As an Expert Onboarding & Community Manager, you'll play a crucial role in onboarding new experts, helping them establish a successful presence on the platform, and managing ongoing relationships to foster engagement and growth. You will be responsible for guiding experts through their profile setup, launching their presence on social media, and encouraging a sustained community of activity and interaction.
Key Responsibilities :
- Onboarding & Profile Completion : Guide new experts through the signup and onboarding process, ensuring profiles are complete and optimized for a successful launch.
- Social Media Launch Coordination : Coordinate with experts to develop and schedule social media announcements, and draft compelling social media assets to maximize engagement and visibility.
- Community Engagement & Relationship Management :
Maintain and strengthen relationships with experts by encouraging additional social posts and nurturing a community of engagement.
Qualifications :
About Us :
Intro is the best way to book world-class experts and get advice over a video call.
We believe that access to people and knowledge can unlock human potential. Whether it's learning how to perform an exercise from a top fitness trainer or getting business advice from a successful entrepreneur, access and information can improve your life and the lives of others. That is why our mission is to give everyone access to anyone.The Founding Team :
Our CEO previously built an operating system that was acquired by Intuit and became the new QuickBooks Online. Our CTO previously built a marketplace that was used by millions of people and generated over $100m in GMV. We love working on BIG problems for a LOT of people and believe that Intro will be the most impactful yet.
Come build Intro with us and help us accelerate our mission to give everyone access to anyone.Our Investors :
We're backed by Andreessen Horowitz (A16Z), Alexis Ohanian (founder of Reddit), Tiffany Haddish, Kevin Durant, and a group of world-class investors.Company Values :
What We Offer :