Payroll Manager - Canada

The Payroll Manager – Canada is responsible for day-to-day operations, oversight and governance of the Canadian payroll and employment tax portfolio within the Global PACE (Payroll, Automation, Customer Experience) organization. This role is also responsible for leading and fostering proactive collaboration with customers and key internal and external business partners and stakeholders while driving operational excellence throughout the service delivery model. The leader for this role must demonstrate and have a proven track record for pre and post payroll audits and reviews that lead to accurate and compliant payroll operations while delivering outstanding customer service. Strong background with and working knowledge of Canadian payroll regulations, labor and employment tax regulations, Federal and Provincial Tax legislations, and applicable end-to-end activities encompassing payroll operations.Must be able to work through ambiguity, be self-motivated with the ability to piece together facts and data necessary in order to identify issues, propose solutions, make decisions and operationalize necessary change to improve operations and service delivery. This leader must have a strong end-to-end mindset and understanding for all payroll operations, including the up and down stream impacts to payroll and employment tax operations. A focus on continuous process improvement, through SOPs, systems, integrations, RPA, etc., is key to ensuring our Canadian payroll operations remain cutting edge while our service delivery continues to delight our customer.To be successful in this role, the Payroll Manager – Canada must be a subject matter expert on wage and hour laws, payroll processing and associated compliance / regulations, Federal and Provincial Tax legislation and regulations, with the ability to handle a large, complex payroll operation timely and accurately. This individual must be an independent thinker with the ability to work with little day-to-day direction, while providing leadership, guidance, and oversight to payroll staff and internal partners regarding payroll, employment tax actions, policies, and procedures.Responsibilities Organize and lead staff ensuring a fully efficient payroll operationVerify and maintain compliance with government payroll / tax requirementsKeep abreast of current and changing payroll and employment tax lawsMust have a broad and deep understanding of Canadian taxation, reporting, year-end activities, including provincial regulations and requirementsDeep understanding of Canadian statutory vacation requirementsReview and audit current processes to ensure compliance, while recommending and implementing changes where neededLead the daily / monthly / quarterly wage reconciliations and tax filing requirements, including year-end reporting, T4s, T2200’s and amendmentsResearch, determine root cause, and resolve incoming tax notices from various agenciesLead and perform audits of payroll and employment tax data prior to payroll completion while following all established controlsComplete post payroll audits and reporting, prepare metrics and track errors using technology and reporting toolsLead the internal or external audits and review of records, worker’s compensation, tax filings, SOX, and other related documentationEvaluate federal and provincial tax treatment of employee fringe benefits, executive compensation and related impactsMust have a general understanding and knowledge of payroll accounting while working closely with various organizational partners to ensure accurate GL & tax reportingRespond to complex payroll related inquiries from employees and / or key stakeholdersResearch and produce complex reports which may require in depth analysisLead work and provide direction for transitions in mergers, acquisitions, and divestituresAbility to work through payroll platform changes and implementations, various integrations, and related activitiesCommunicate effectively with various levels of management to ensure high level of customer support and positive customer interactionsEnsure department’s ability to meet all company deadlines and annual performance goalsDevelop, maintain and improve payroll processes, employment tax processes, and internal controls to preserve the quality, efficiency and overall effectiveness of all payroll functions while ensuring regulatory complianceManage vendors and system providers including compliance with service level agreementsResponsible for tracking and testing of legislative / regulatory changes, application enhancements, and system modificationsSupport execution of SOX controls as well as internal, external auditsManage, coach and develop team membersConduct ongoing training for payroll staff to ensure productivity and knowledge of overall processes are maintained and improvedMinimum Requirements Bachelor’s degree preferredPCP certification preferred7 years of experience in payroll related operations, with a minimum of 5 years of payroll and employment tax experience in a large, complex organizationApply documented rules, past practices, or instructions on an independent levelAbility to work in a fast-paced, agile environmentAbility to process and connect information in times of ambiguityDemonstrated ability to hold confidential information with excellent judgmentSolid understanding of payroll operations, payroll tax, associated principles and compliance requirementsAbility to manage time, prioritize deliverables, multi-task and work under pressure in a dynamic work environmentExceptional organizational, analytical, research and problem-solving skillsIntermediate to advanced analytical skillset, including the use of Excel, Alteryx and / or other toolsExcellent interpersonal, oral and written communication skillsDemonstrated working knowledge of employer benefits and treatment in payroll, to include RRSPPrior payroll implementation experience, including E2E integrationsDemonstrated ability to work in a team environmentExperience with Workday HCM and ADP (GlobalView payroll) systems highly preferred#J-18808-Ljbffr