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Senior Lean Leader

Intuit
San Diego, CA Full Time
POSTED ON 1/23/2025 CLOSED ON 2/22/2025

What are the responsibilities and job description for the Senior Lean Leader position at Intuit?

Overview

We have an immediate opportunity for a Senior LEAN Business Leader in San Diego, CA.

You will join the LEAN Transformation and Continuous Improvement team, which leads the way in establishing a culture and mindset of process excellence. You will also be responsible for implementing process re-engineering and optimization initiatives using LEAN and Continuous Improvement methodologies, concepts, and principles.

In this role, in collaboration with Intuit internal stakeholders, you will be the person in charge of developing, planning, and executing the strategy that results in not only the adoption of the Lean Management system, but also increased maturity of Lean methodologies to enable the elimination of waste, improvement of customer satisfaction, and the optimization of global processes across Intuit’s TurboTax business, Sales Operations or Partner Operations.

What you'll bring

  • Certified Lean Six Sigma Green (LSSGB) or Black Belt (LSSBB) from a reputed company
  • Bachelor’s degree in Engineering / Business Operations / Finance / Management or equivalent work experience.
  • Extensive track record implementing Lean Management Systems (Daily Management, Problem Solving, Coaching, Gemba practice, Standard Work, Leader Standard Work)
  • Strong experience with Suppliers / Partners development global programs.
  • The breadth of knowledge of complex Lean and Six Sigma tools, methodology & statistical analysis
  • Knowledge & understanding of the high technology/software industry business models & core processes
  • Ideally a Change Management certified professional – Prosci - ADKAR, Kotter, etc.

The Experience You Need To Excel In The Role

  • 7 to 10 years of professional experience driving large, cross-functional LEAN & continuous improvement initiatives with demonstrable business results
  • Working on large, global process re-engineering initiatives in large, complex global organizations, mainly focused on product management and learning development initiatives.
  • Experience either in deploying or working in an established Lean management system with hands-on knowledge of transactional process improvement, product development, or engineering
  • Experience as a Lean transformation leader with a broad cross-functional background.
  • Strong facilitation skills in managing senior stakeholder relationships, partnerships, interactions, and workshops.
  • Directing work efforts in a matrixed environment to achieve objectives effectively & efficiently
  • Ability to work in the local office 2-3 days per week in the office and travel 15-25%

How you will lead

  • Managing and facilitating Continuous Improvement initiatives and strategy
  • Driving a continuous improvement culture within the organization by prioritizing opportunities and execution of LEAN transformation strategy and metrics
  • Using metrics to support process owners in linking projects to strategic objectives
  • Driving operational productivity initiatives
  • Assisting teams in developing LEAN roadmaps to use in deployment of strategic objectives
  • Providing guidance for projects and kaizen events
  • Challenging organizational leaders when necessary to create an action-based culture of continuous improvement and increase CI and LEAN-oriented thinking
  • Working with finance to evaluate project savings estimates, validate reported CI benefits and ensure accurate accounting of CI productivity

On an as needed basis

  • Coach teams to increase Lean maturity (Daily Management, Problem Solving)
  • Facilitate Value Stream Mapping workshops, documenting outcomes to facilitate process improvement initiatives
  • Implement Change Management related to LEAN implementations
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