Sales Engineer

CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,600 employees in 13 locations around the world.

Inventory Locator Service (ILS), a division of CAMP has helped customers by collecting data about parts available in the marketplace and organizing them into one user-friendly database. The new and used parts locator service developed by ILS has helped numerous customers in the aviation, marine, and defense sectors find the parts they need, streamline procurement, sell their parts inventory, improve their MRO services, and automate their supply chain operations.

CAMP’s relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.

CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Transportation Division.

Job Summary

SalesEdge Commerce is revolutionizing the aviation aftermarket by providing innovative eCommerce solutions tailored to industry needs. We help aviation suppliers streamline their operations, enhance customer experiences, and drive revenue growth. Our team thrives on collaboration, innovation, and a passion for empowering our clients to succeed.

We are seeking a dynamic and technical Sales Engineer to join our team. This role bridges the gap between technical expertise and customer engagement, ensuring our solutions meet client needs and exceed expectations.

Responsibilities

• Pre-Sales Support: Collaborate with the sales team to identify customer needs and demonstrate how SalesEdge Commerce's eCommerce platform can address their pain points.
• Technical Expertise: Provide in-depth technical knowledge of our platform, including its integration with ERPs, and customize presentations to showcase its capabilities.
• Solution Design: Partner with clients to design tailored eCommerce solutions that align with their business processes and objectives.
• Customer Onboarding: Work with implementation teams to ensure smooth deployment of our solutions, translating customer requirements into actionable plans.
• Demo and Training: Conduct compelling product demonstrations and provide training sessions to clients' teams.
• Feedback Loop: Act as a liaison between customers and product development teams to communicate enhancement requests, feedback, and emerging market trends.
• Documentation: Prepare technical proposals, solution architectures, and supporting materials for sales and implementation teams.
• Relationship Building: Establish trust and credibility with both technical and non-technical stakeholders to drive long-term client success.

Requirements

• Bachelor’s degree in Engineering, Computer Science, Business, or related field.
• 3 years of experience in technical sales, sales engineering, or customer-facing technical role, preferably in eCommerce or software solutions.
• Strong understanding of ERP systems and their integration with eCommerce platforms.
• Exceptional communication and presentation skills, with the ability to explain complex concepts to both technical and non-technical audiences.
• Proven ability to work in a fast-paced, customer-focused environment with competing priorities.
• Experience in the aviation aftermarket industry is a strong plus.
• Proficiency with CRM tools (Salesforce, Hubspot), project management software, and other sales enablement technologies.

Skills and Attributes

• Technical aptitude with a customer-first mindset.
• Problem-solving and critical-thinking abilities.
• Collaborative team player with a proactive attitude.
• Strong organizational skills and attention to detail.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE.