What are the responsibilities and job description for the Customer Service Representative - Entry Level position at Invictus Incorporated?
We are one of the region's leading promotional marketing firms, renowned for delivering dynamic, face-to-face campaigns that help top-tier brands create a lasting impact. Our personalized, word-of-mouth marketing approach strengthens customer relationships, builds brand loyalty, and generates measurable results. As our company grows, we are seeking high-energy, goal-driven individuals to join our team!
Position Overview:
As an Entry-Level Customer Service Representative, you'll be at the forefront of live promotional events and marketing campaigns, representing top-tier clients and helping customers engage with products and services. This is an exciting opportunity for individuals who love interacting with people, thrive in a fast-paced, team-oriented environment, and are eager to build a career in marketing, events, or customer engagement.
Key Responsibilities:
Represent client brands at promotional events, pop-up activations, and trade shows
Engage with customers face-to-face, offering product knowledge, service support, and details about promotions and exclusive offers
Provide friendly customer service, answering questions and resolving concerns
Educate customers about current products, services, and promotions
Collaborate with marketing teams to execute event strategies and align brand messaging
Assist with event setup, breakdown, and daily logistics
Ensure each customer has a positive and memorable brand experience
Hands-On Experience You'll Gain:
Marketing and Event Promotion
Customer Service & Public Interaction
Campaign Strategy and Management
Territory Branding & Outreach
Promotional Sales & Lead Generation
Team Leadership & Communication
Interviewing and Recruiting Techniques
Business Operations & Marketing Strategy
What We’re Looking For:
Strong communication and interpersonal skills
Friendly, outgoing, and approachable personality
Positive attitude and a team-first mindset
Solution-oriented, eager to learn and grow
Comfortable working in fast-paced, people-focused environments
Leadership potential and a desire for professional growth
Available to start within 1–2 weeks
No prior experience required – full training provided!
Ideal Candidates Include:
Recent college graduates eager to start their marketing careers
Career changers or entry-level job seekers with a passion for customer service
Individuals interested in marketing, customer service, or event management
Perks & Benefits:
Supportive, upbeat, and high-energy team culture
Ongoing professional development and skills training
Career advancement into leadership and management roles
Optional travel opportunities for top performers
Performance-based pay and bonuses
Rapid growth opportunities within a rapidly expanding company
Salary : $50,000 - $65,000
