What are the responsibilities and job description for the Business Operations Assistant position at Invigorate Finance?
Invigorate Finance is a leading provider of innovative servicing solutions for mortgage loans. As a specialty mortgage servicer, we understand the importance of delivering high-quality results and providing exceptional customer service. We're seeking an experienced Operations Coordinator to join our team, responsible for ensuring the smooth operation of our Secondary Marketing process, including investor exception requests, loan boarding, quality control reviews, due diligence response, and resolution.
About the Position:
This is an exciting opportunity for someone who is passionate about delivering high-quality results and has a strong background in mortgage processing, underwriting, and quality control. As an Operations Coordinator, you'll work closely with various departments to resolve open issues and ensure that internal systems are accurate and up-to-date.
Responsibilities:
- Review and resolve due diligence exceptions and loan defects
- Analyze credit-related characteristics at a loan lever to ensure compliance with all guidelines
- Coordinate and monitor operational deliverables to ensure timely completion
- Work with various departments to resolve open issues
- Assist with post-sale loan audits to ensure accuracy and completeness
- Collaborate with multiple departments as needed
Requirements:
- High school diploma/GED required
- Bachelor's degree preferred (or equivalent work experience) with some college experience
- Ability to review documents for completeness and accuracy
- Excellent organizational, analytical, attention to detail, and planning skills
- Strong written and verbal communication
- Encompass experience preferred
- Recent experience working to support loan-level processing, underwriting, closing, and post-closing in both residential and commercial mortgage origination
- Able to work and adapt to using multiple operating systems and applications
- Proficient in Microsoft Office products (especially Excel and Word)
- Self-motivated, detail-driven, highly responsive, and have strong initiative and drive
- Able to work with multiple departments and leaders
- Demonstrated teamwork and excellent customer service skills
