What are the responsibilities and job description for the Client Development Executive, Consulting Services position at Invio Automation?
Department: Business Development
Reports To: Vice President, Factory of the Future Consulting
FLSA Status: Exempt
The Company
Invio Automation is an Industry 4.0 automation leader that serves a variety of high-growth end-markets including medical devices & life science, renewable energy, mobility, logistics & fulfillment, and heavy industry. Our Automation Solutions and Automation Technologies divisions work together to deliver Factory of the Future consulting and mission critical R&D pre-validation services that pave the way for a comprehensive suite of automation solutions where accuracy, efficiency, and precision are essential for success. With six locations across North America and a global network of collaborative partners, Invio Automation’s geographic footprint provides customers with a presence in key markets where local service and support are valued.
Invio’s proven portfolio of Industry 4.0 technology includes autonomous guided vehicles (AGVs), robotics, contract assembly line design & simulation, and ergonomic general assembly tooling solutions for the world’s largest manufacturers. Invio serves an established and loyal, blue-chip customer base of leading medical devices, mobility, and industrial original equipment manufacturers that include Stryker Medical, Ford, Tesla, Pepsi, John Deere, and Caterpillar.
Working at Invio is an opportunity to directly impact the future of American manufacturing. We strive to improve the lives of the men and women who partner with us by developing and integrating custom engineered manufacturing solutions that enhance life and contribute to improved safety, efficiency, and product quality for our customers.
Description
Our Factory of the Future Consulting team serves as a trusted partner and advisor for our diverse customer base for developing automation strategies and identifying opportunities to accelerate transformational manufacturing improvements or greenfield site builds. Our clients range from Fortune 500 teams to privately-held, single-site manufacturers across many industries such as Medical Devices / Life Sciences, Renewable Energy Generation & Storage, Mobility, Agriculture, Construction Products, Aerospace, and Industrial Goods & Products. Our project work is diverse and offers an opportunity to evaluate automation solutions across multiple technologies and solution spaces, often combining multiple technologies and manufacturing processes. While each project is unique, a typical engagement consists of an on-site workshop at our customer’s factories, followed by deep-dives into the ‘what, how, and why’ of potential automation or tooling projects. Our consulting team sits at the nexus of Invio’s entire suite of Industry 4.0 solutions and collaborates significantly with Invio’s in-house design, subject-matter experts, engineering, and estimating teams.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
As a Client Development Executive (Director-level) on the Factory of the Future Consulting team, you will be responsible for growing sales and profits for our consulting services business unit. Your primary focus will be to devise and execute the growth strategy of the consulting offering in collaboration with Invio leadership for the next three years. This candidate will be a strong business developer, with core responsibilities that include:
The Client Development Executive will be pivotal in driving sales outcomes and cultivating relationships among new and existing customers. To perform this job successfully, an individual must be professional, proactive, and positive. Having a passion for exceptional customer service, business development, and client delivery is a must. Being sensitive to the unpredictable demands and uncertainties associated with consulting and sales is a requisite to delivering superior results and exceeding the expectations of our internal and external customers.
Minimum of a bachelor’s degree or equivalent in Sales, Business, Engineering or related field required. Advanced degrees in business or engineering are a plus.
INVIO AUTOMATION’S CORE VALUES
Reports To: Vice President, Factory of the Future Consulting
FLSA Status: Exempt
The Company
Invio Automation is an Industry 4.0 automation leader that serves a variety of high-growth end-markets including medical devices & life science, renewable energy, mobility, logistics & fulfillment, and heavy industry. Our Automation Solutions and Automation Technologies divisions work together to deliver Factory of the Future consulting and mission critical R&D pre-validation services that pave the way for a comprehensive suite of automation solutions where accuracy, efficiency, and precision are essential for success. With six locations across North America and a global network of collaborative partners, Invio Automation’s geographic footprint provides customers with a presence in key markets where local service and support are valued.
Invio’s proven portfolio of Industry 4.0 technology includes autonomous guided vehicles (AGVs), robotics, contract assembly line design & simulation, and ergonomic general assembly tooling solutions for the world’s largest manufacturers. Invio serves an established and loyal, blue-chip customer base of leading medical devices, mobility, and industrial original equipment manufacturers that include Stryker Medical, Ford, Tesla, Pepsi, John Deere, and Caterpillar.
Working at Invio is an opportunity to directly impact the future of American manufacturing. We strive to improve the lives of the men and women who partner with us by developing and integrating custom engineered manufacturing solutions that enhance life and contribute to improved safety, efficiency, and product quality for our customers.
Description
Our Factory of the Future Consulting team serves as a trusted partner and advisor for our diverse customer base for developing automation strategies and identifying opportunities to accelerate transformational manufacturing improvements or greenfield site builds. Our clients range from Fortune 500 teams to privately-held, single-site manufacturers across many industries such as Medical Devices / Life Sciences, Renewable Energy Generation & Storage, Mobility, Agriculture, Construction Products, Aerospace, and Industrial Goods & Products. Our project work is diverse and offers an opportunity to evaluate automation solutions across multiple technologies and solution spaces, often combining multiple technologies and manufacturing processes. While each project is unique, a typical engagement consists of an on-site workshop at our customer’s factories, followed by deep-dives into the ‘what, how, and why’ of potential automation or tooling projects. Our consulting team sits at the nexus of Invio’s entire suite of Industry 4.0 solutions and collaborates significantly with Invio’s in-house design, subject-matter experts, engineering, and estimating teams.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
As a Client Development Executive (Director-level) on the Factory of the Future Consulting team, you will be responsible for growing sales and profits for our consulting services business unit. Your primary focus will be to devise and execute the growth strategy of the consulting offering in collaboration with Invio leadership for the next three years. This candidate will be a strong business developer, with core responsibilities that include:
- Serve as a trusted advisor and executive thought-partner to customer leadership teams
- Devise and implement a marketing strategy to grow recognition of the offering in the marketplace, with specific activities that may include:
- Onboarding a marketing professional
- Creating and promoting digital content
- Digital advertising
- Speaking engagements
- Writing and publishing thought-leading content
- Representing Invio at trade shows and within professional organizations
- Expand Invio’s footprint within existing customer accounts
- Identify and source new accounts aligned with key strategic verticals (e.g., Medical Devices / Life Sciences, Renewables, Mobility, and Industrials)
- Lead internal teams in responding to RFPs and activities related to closing new business
- Collaborate with other leaders in the company to develop and implement an operating model to deliver on the sales goals
The Client Development Executive will be pivotal in driving sales outcomes and cultivating relationships among new and existing customers. To perform this job successfully, an individual must be professional, proactive, and positive. Having a passion for exceptional customer service, business development, and client delivery is a must. Being sensitive to the unpredictable demands and uncertainties associated with consulting and sales is a requisite to delivering superior results and exceeding the expectations of our internal and external customers.
- Prior experience in sales is required, preferably in industrial automation or consulting
- Prior experience in manufacturing and operations is required
- Compensation for this role includes salary commission, with heavy emphasis to be based on sales outcomes
- Excellent interpersonal, problem-solving, and facilitation skills
- Excellent verbal and written communication skills
- Ability to act with integrity, professionalism, and confidentiality
- Excellent time management skills with a proven ability to meet deadlines
- Proficient with Microsoft Office Suite or related software; proficiency with or the ability to quickly learn the organization’s ERP and Salesforce system
- Strategic thinker with the ability to translate business objectives into action
- Ability to travel as needed to support consulting project sales and delivery; typical travel is up to ~25% per month and is commonly related to 2-3 day workshops at customer facilities or for travel to other company locations to host prospective customers
- Position is listed as Remote in the United States, preferably within proximity to a major airport. Opportunity for in-person at any Invio facility location (MI, IL, MN, NH).
Minimum of a bachelor’s degree or equivalent in Sales, Business, Engineering or related field required. Advanced degrees in business or engineering are a plus.
INVIO AUTOMATION’S CORE VALUES
- We take pride in the reliability of our team and the difficult problems we solve for customers.
- We deliver real customer value that positively impacts the lives of those around us.
- We are dependable. Relationships and trust matter.
- Our ingenuity and desire to improve lives will complement our suite of solutions.
- We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver.
- We believe exceptional service is better demonstrated than said.
