What are the responsibilities and job description for the Golf Operations Manager position at Invited?
Job Description
Golf Operations Manager at Oak Creek Golf Club | Upper Marlboro, MD | Invited
We are Invited.
At Invited, work feels like play, as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. So, join us and be a part of a fun, fast-paced, high-impact group of talented people. We are passionate about bringing people together and about bringing out the very best in life.
Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Invited. Where You Belong.
Job Summary
Responsible for promoting the game of golf and the club. Responsible for providing quality service, ordering necessary merchandise and managing the golf shop operations, including outside services.
Day-to-Day
Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
Golf Operations Manager at Oak Creek Golf Club | Upper Marlboro, MD | Invited
We are Invited.
At Invited, work feels like play, as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. So, join us and be a part of a fun, fast-paced, high-impact group of talented people. We are passionate about bringing people together and about bringing out the very best in life.
Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Invited. Where You Belong.
Job Summary
Responsible for promoting the game of golf and the club. Responsible for providing quality service, ordering necessary merchandise and managing the golf shop operations, including outside services.
Day-to-Day
- Responsible for directing golf operations staff to ensure efficient and friendly customer service throughout the pro shop, incoming calls are answered timely with quality service standards, accurately ringing up charges at the register and properly checking in all golfers prior to play.
- Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner, always pleasant in conversation, smiling and respectful.
- Responsible for inventory controls, checking-in merchandise in accordance with Invited procedures and maintain organization of storage and display areas. Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
- Oversee all aspects of outside golf operations and staff to assure proper performance while following all daily procedures and policies (i.e. staging area, range, golf cart storage, etc.) including marshal/starters/course and golf shop attendants.
- Provide assistance to the Head Golf Professional, General Manager, and Tournament Coordinators as needed.
- Manage inside and outside golf operations and staff to assure proper performance while following all daily procedures and policies.
- Promote the game of golf and the Club while maintaining a high level of professionalism and service.
- Perform close of business functions establishing guidelines and procedures while ensuring staff is properly trained.
- A high school diploma, or equivalent.
- Customer service experience. Basic Golf Knowledge.
- You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
- You always perform at the highest level of ethical work standards.
- You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.
Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
