IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide.

Our client is looking for an EHR Systems Analyst to serve as liaison. The EHR Systems Analyst is a member of a cross-functional team where teamwork, collaboration, challenges, and continuous learning are the norm. The primary responsibilities of this position include managing projects, training department staff, implementing software, and supporting end users. This position will function as an integral part of our Systems Analyst team, including answering phone support calls, coordinating problem resolution, and documenting solutions and procedures.

Tasks

• Provides support for end users to solve problems or answer questions relating to department issued hardware and software for department, county, and state systems. Identifies resolutions to complex questions from end users in a timely, positive, and professional manner. Ensures customer concerns or needs are met. Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/departments.
• Serves as a liaison between the department staff, state system staff and outside vendors. Coordinate IT projects with state and regional partners as required. Attends state and regional meetings as needed.
• Provide systems analysis, design, configuration, testing, and deployment of new technologies for the Department of Health and Human Services.
• Provide training on system applications to department employees at various locations both virtual and in-person. Writes and revises procedures manuals and training material.
• Provides support, analysis, configuration, development, testing, and implementation services for Electronic Health Record (EHR). Ensures all aspects of the EHR and related systems are operating in a highly efficient and effective manner in order to provide timely and secure access to vital systems and data.
• Reviews available software packages and makes recommendations. Reviews new products, procedures, and methods of operation.
• Maintains electronic records; reviews data for accuracy and quality assurance; monitors data to assist in meeting federal, state and local performance standards.
• Develops, maintains and monitors interfaces to other systems.
• Analyzes and evaluates user's processes and procedures for efficiency; learns and understands user's needs; requests enhancements to data systems, and recommends technology solutions.
• Analyze software and design information flow; make recommendations as necessary.
• Manage multiple, concurrent projects, activities and tasks under time constraints.
• Comprehend and interpret a variety of documents including letters and other correspondence, records, various internal and external reports, policy and procedure manuals, evaluations, logs, statements, etc.
• Prepare a variety of documents including general correspondence, reports, data reports, procedures, etc.
• Effectively interface with staff at all levels and train other staff as needed.
• Use and interpret computer related terminology and interpret department needs to programmers.

Knowledge, Skills and Abilities Required:

• Strong critical/analytical thinking and problem-solving skills. Problem solve issues and to resolve conflicts.
• Complex Problem-Solving Skills
• Effective and Professional Communication Skills
• Exceptional teamwork and influencing skills that foster a collaborative and continuous improvement environment.
• Excellent facilitation and organizational skills.

NOTE: Position is 100% on site. Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. An on-site interview is preferred.

Location: Appleton, WI (On-site)

Contract: 1 years

Skills Required:

• 3-5 years- Electronic Health Record (EHR) administration & support background.
• 3-5 years- SQL/Report Writing
• Experience with Project Co ordination
• Experience with System Development
• Experience answering phone support calls
• Experience coordinating problem resolution
• Experience documenting solutions and procedures
• Ability to make use of descriptive statistics.
• Associates Degree in computer related field with three to five years of experience in computer systems (Please include on your resume)

Skills Desired A plus to have:

• Process Improvement experience

***Rate depends on experience

*** Local candidates preferred, not mandatory

*** Candidates authorized to work in the US are encouraged to apply. We are not sponsoring H1B candidates at this time.

*** Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below