What are the responsibilities and job description for the Systems Analyst position at IO Datasphere?
Job Details
Our client is looking for a Systems Analyst to be responsible for planning, designing, documenting, and implementing information technology to support the ongoing needs of the Agency.
Tasks
- Recommends, analyzes, investigates and tests new technology and enhancements. Ensures technology meets IT standards for security, compatibility and standardization.
- Actively collaborates with assigned Departments and outside entities to understand user's needs.
Recommends new products and procedures to achieve their business goals. - Assists during their investigations and testing.
- Coordinates the process for each assigned County department to prepare strategic 3-year and capital IT plans.
- Assist departments with planning, research, preparation and presentation of plans.
- Serves as a project manager for Information Technology projects within assigned Departments.
- Maintains working knowledge of security/regulatory compliancy required by assigned Departments to serve as resource to identify solutions and policies/procedures that will help Departments maintain a high level of compliancy.
- Procures, installs, tests, monitors, upgrades, troubleshoots and repairs computer systems, and peripherals.
- Serves as liaison between end users, vendors, hardware and software manufacturers.
- Reviews, verifies, updates & processes invoices related to purchases.
- Uses automation tools to configure, test and deploy system wide installations and updates.
- Prepares/updates training material and documentation for departmental and internal IT systems.
- Trains end users on proper usage of hardware/software.
- Maintains Security on all end point devices
- Maintains hardware inventory and software licensing.
- Provide 2nd tier support for the IT Support Specialist Team
- Maintains excellent working relationships with team members, vendors, and other departments involved in IT projects.
- Responsible for IT-related budgeting, strategic planning for supported Departments.
- Assists end users in resolving hardware and software issues by fielding requests, diagnosing problems, and fixing issues while providing exceptional customer service
Knowledge, Skills and Abilities Required:
- Strong ability to take ownership of assigned tasks, responsibilities, and ability to coordinate multiple tasks at once.
- Maintains high level of knowledge of systems in supported Departments. Maintains reasonable level of knowledge of rest of systems
- Excellent communication skills and exceptional customer facing skills with a high degree of professionalism.
- Logical, clear, and concise written and verbal communication skills.
NOTE: This position has the possibility to be hired on as an employee in a regular role at which time hybrid (remote and onsite) work would be an option after successful completion of the training and at the Managers discretion.
Location: Appleton, WI (Hybrid)
Contract: 6 months (Contract to hire)
Skills Required:
2-3 years in the following:
- Strong project management skills, including excellent organizational and time management abilities, with a proven ability to prioritize tasks, set clear objectives, and meet deadlines.
- Working knowledge of Imaging Software, document management tools.
- Proficient in planning, resource allocation, and continuous monitoring to ensure project success
- Experience procuring, installing, testing, monitoring upgrading, troubleshooting, and repairing computer systems, and peripherals.
- Experience maintaining Security on all end point devices
- Associate's degree or Bachelor in an IT related field and 3 years of IT experience
Skills Desired A plus to have:
- Windows 11, Apple IOS, PDQ (app deployment and client management)
- Considerable knowledge of basic networking concepts (wireless, client/server topology, etc.)
- Considerable ability to troubleshoot in unfamiliar environments. Ability to properly utilize logging information to diagnose issues and troubleshoot problems. Recognize trends to identify root cause issues.
- Ability to properly utilize logging information to diagnose issues and troubleshoot problems. Recognize trends to identify root cause issues.
*** Rate depends on experience
*** Local candidates preferred, not mandatory
*** Candidates authorized to work in the US are encouraged to apply. We are not sponsoring H1B candidates at this time.
*** Companies submitting candidates should only submit direct W2 employees for this position.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
