What are the responsibilities and job description for the Client Collections Specialist position at IOR Global Services?
Job Type
Part-time
Description
CLIENT COLLECTIONS SPECIALIST
Overview of IOR Global Services
IOR Global Services ("IOR") is a leader in the rapidly growing market for global mobility and talent management solutions. For over 40 years, IOR has provided premier support services for employees and families on international assignments. We partner with clients to help their employees work more effectively across cultures and advance their global talent. IOR's businesses include Destination Services, Language Training, Intercultural Solutions.
Job Summary
The Client Collections Specialist is primarily responsible for supporting the IOR Accounting Department with Collections functions and assists with other Accounting functions as needed. This is a part-time position (15-20 hours / week) based out of our Rosemont, IL office with an immediate start date. The position reports to IOR Global Services' Head of Accounting.
RESPONSIBLITIES
Collections
- Support Senior Staff Accountant with collections for outstanding invoices to minimize DSO and ensure receivables are paid in a timely manner
- Assist in recording debit activity into QuickBooks, focusing on Deposits from clients and customers in the form of ACH, Check, or Wire payments
- Reconcile and send clients monthly Past Due Statements
- Assist in the resolution of payment discrepancies with clients in collaboration with the Global Client Solutions (GCS) team
- Process and reconcile client accounts in accordance with clients' needs
- Maintain and develop relationships with clients, GCS team, and internal operations to resolve invoicing issues in relation to clients billing rules
- Update weekly A / R reporting for internal analysis
Misc.
Requirements
QUALIFICATIONS
Excellent organizational skills, conscientious, detail-oriented and thorough
Strong aptitude for numbers, spreadsheets and financial reports
Team player; willing to assist with a variety of duties
Ability to speak to clients in a professional manner
Display positive attitude and enthusiasm
Strong communication skills, both written and verbal
Independent worker who needs little direction to accomplish tasks under strict deadlines. Able to work under pressure and prioritize multiple tasks that occur simultaneously
Education & Skills
Proficiency in all facets of QuickBooks Online
Tech savvy; fluent in MS Office Suite (Word, Excel, Outlook); ability to learn IOR's program management system (Assignment Pro)
Associate's degree or equivalent in accounting or business-related degree preferred
PERFORMANCE MEASURES
Timely client communications and accurate recording of communications
Timely data entry into Quickbooks Online
Maintain good relationships with the internal IOR team and outside representatives from all areas
