Branch Manager

As a branch manager, you will play a pivotal role in leading and developing a team while fostering a culture of continuous growth and improvement. You will help to develop and identify relationships with existing and potential clients for a strong pipeline. Responsibilities will encompass a range of tasks, all aimed at achieving the branch objectives and enhancing employee development.

Branch Growth/Bank Growth – Deposits, Loans, Referrals

• Responsible for high market visibility, represent the bank in conducting active prospects and customer business development activities designed to generate desirable new loan, deposit and related business.
• Aggressively call on potential and existing customers, through direct and indirect contact, to develop full, long-term relationships with the bank.
• Perform direct lending to bank customers with an emphasis on the commercial and agribusiness market or residential real estate market based on the demographics of the customer base.
• Identify and refer prospects for a wide range of financial service products that are sold throughout the company.
• Ensure community Bank activities support the overall strategy of the company.
• Be alert for and refer any potential new business or opportunities to the banking, investment, trust, insurance or real estate departments for servicing branch and other ISB branches.
• Makes credit decisions within lending authority.
• Contribute to branch profitability through loan interest spreads, fee income and cost control.
• Assist all Bank loan officers with their officer call program and other business development demands as needed.

Leadership and Management

• Assist in developing and oversee the plan, budget, and sales strategy to meet the overall objectives of the Bank.
• Contribute a community banking strategic viewpoint in the company decision–making process.
• Supervise and coach the performance of the Branch lending personnel.
• Provide leadership to branch to encourage growth and connection and provide outstanding customer service.
• Partners with other business departments to resolve issues or grow customer relationships, actively communicates with other departments.
• Maintains a high level of cooperation and rapport with staff, utilizes available expertise and staff resources to train and address concerns.
• Establish goals and objectives for assigned personnel and monitor productively and performance; feedback communicated with RP on a monthly basis.
• Accountable for the overall community bank staffing efficiencies and training needs that provide for the optimum sales and service of products.
• Represent the bank and provide leadership in key community activities.
• Understand and stay informed on key industry related issues and regulations.
• Ensure bank regulations and company procedures and policies are adhered to by all members of the Branch bank team.
• Provide quality feedback and performance evaluations in order to develop and retain talent.
• Maintains an active awareness and understanding of policies, procedures, designated authorities, regulations, and laws, including but not limited to the Bank Secrecy Act, Anti-Money laundering Act, and other laws and regulations. Provide guidance to employees to ensure regulatory compliance, address and report suspected violations of policy or procedures.