What are the responsibilities and job description for the ITAM Technician position at iPeople Infosystems LLC?
Job Details
Job Title: ITAM Technician
Location: Olathe, KS (Onsite)
Type: Fulltime Position
Job Description:
Technical/Functional Skills:
- Infrastructural support to the end user clients by responding to all incoming service requests/incidents for PCs/laptops. The individual will support, install, and fix PCs, laptops, printers, scanners, mobile devices, and other computer assets in an organization.
- Updating ticket on IT service management tool with proper work notes.
- ITAM experience is MUST
Roles & Responsibilities:
- The IT Asset Management (ITAM) Administrator is responsible for managing and maintaining the organization's IT assets, including hardware and software. This role ensures that IT assets are efficiently utilized, properly maintained, and compliant with company policies and vendor contracts.
- Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
- Imaging laptops
- Remote support & troubleshooting of end user issues
- Windows OS, MacBook support, Zscaler troubleshooting
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
