What are the responsibilities and job description for the Account Manager - Customer Success position at IPeople?
Job Description
Job Description
Salary :
At IPeople Healthcare, we know the importance of patient care, so we build patient-minded software and services for the healthcare industry. That way care providers can focus on working more efficiently to improve the quality of patient care.
Our foundation is an uncompromising dedication to product reliability, service, and support. We are committed to continually improving the quality and efficiency of our customer's experience with their data. After 20 years we continue to stay at the forefront of the healthcare technology sector, offering Services and Solutions for all user levels with diverse business needs.
In short, IPeople Healthcare is healthcare expertise applied to save lives and improve the quality of patient care literally.
We are unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.
About the position
At IPeople Healthcare, client relationships are our top priority. Were looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with audits, spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward.
Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
- Work with internal departments to help the timely and successful delivery of our solutions according to customer needs and objectives
Communicate the progress of monthly / quarterly initiatives to internal and external stakeholders
Required skills and qualifications
Preferred skills and qualifications
Perks & Benefits
IPeople Healthcare, LLC is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : IPeople Healthcare, LLC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. IPeople Healthcare, LLC will not tolerate discrimination or harassment based.