What are the responsibilities and job description for the Field Service Agent position at IQVIA?
IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.
Position Description :
Our Field Service Agent position is a unique opportunity to employ your technical experience by collaborating with healthcare professionals and participating in technical initiatives in medical device technology. You will be responsible for assisting Field Service Technicians with replacing parts, troubleshooting, repairing, and updating medical devices in a hospital setting with the support of an on-site team. This is a great opportunity to develop and advance your technical skills!
Career Advancement Opportunities :
Partnered with one of the top medical device companies in the country. Clear path to FST.
This is a 100% per diem travel position with the possibility of traveling 3-4 weeks at a time. Work is assignment based.
Responsibilities :
- Assist field service staff with organizing, testing, updating medical devices, installing / configuring hardware, software, and network products
- Manually move and carry medical equipment and un-box medical devices from shipping or storage containers
- Set-up and organization of equipment and workstations
- Conduct routine checks and records data from product tests after installation and configuration
- Assignment-based schedule working per diem
- Travel nationally to support customer needs
- Provide ongoing communication and customer support to on-site hospital staff.
- Provide on-the-job training (OTJ) for new hires.
- Complete other duties at the discretion of management
Requirements :
Preferred Experience :
LI-CES
LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https : / / jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https : / / jobs.iqvia.com / eoe
IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https : / / jobs.iqvia.com / covid-19-vaccine-status
The potential base pay range for this role is $20 - $22 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and / or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and / or other forms of compensation may be offered, in addition to a range of health and welfare and / or other benefits.
Salary : $20 - $22
