What are the responsibilities and job description for the System Administrator position at IQVIA?
The Systems Administrator is a member of Cenduit, an IQVIA business’, global IT Infrastructure team and works to support SaaS hosted applications in our datacenters. The Systems Administrator supports, evaluates, recommends, and implements IT infrastructure systems and software tools with a focus on servers, storage, and virtualization. This position is responsible for monitoring systems to ensure overall environment stability and platform uptime.
NOTE Location : Research Triangle Park, North Carolina or Atlanta, Georgia (remote work in either of these areas) for occasional onsite data center work.
Responsibilities
Supports the maintenance and implementation of server and storage hardware / software, datacenter, providing guidance on best practices, performance tuning, and problem resolution
Works closely with R&D teams to resolve platform issues
Daily, routine checks / maintenance on servers to include reviewing various logs (backup, Event Viewer, antivirus, etc.) and backup monitoring
Responsible for support and administration of anti-virus / anti-malware solution
Maintains technical expertise in all areas of virtualization, storage and server hardware and software technologies in use at Cenduit
Able to deliver high quality service in a fast-paced and demanding IT enterprise environment.
Assist with the development of backup / archival policies and systems
Participates in disaster recovery planning and testing
Monitor and administer IT Help Desk / ticketing system
Shares Level 3 on-call rotation
Skills & Competencies
Experience with VMWare vSphere, SRM and Horizon View
Experience administering Microsoft SQL 2008R2 – 2019 is a plus
Datacenter Network experience is a plus
Windows 10, Server 2008R2-2019, Office365 support and administration
Strong cross-functional communication skills working with employees and vendors
Self-starter with strong time management, problem solving and organizational skills
Ability to communicate technical concepts to non-technical audiences.
Ability to establish and maintain effective working relationships with coworkers and managers
Accuracy, with an eye for detail and results focused
Experience in a regulated environment preferred
Education & Experience
Bachelor / Engineering Degree in a computer, technology or related field, or equivalent combination of education, training and certifications
5 years experience in Systems Administrator role
IT, Server, and / or Network Certifications preferred
Experience supporting physical and virtual servers in a datacenter environment required
Experience with internetworking products such as switches, load balancers, firewalls, and routers and SAN storage is a plus.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
The potential base pay range for this role, when annualized, is $73,700.00 - $122,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and / or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and / or other forms of compensation may be offered, in addition to a range of health and welfare and / or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities / Females / Protected Veterans / Disabled
Salary : $73,700 - $122,800
