What are the responsibilities and job description for the System Administrator position at Onit?
About Onit:
Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement.
Position Summary:
The System Administrator will be responsible for managing and maintaining our basic IT infrastructure, ensuring seamless onboarding and offboarding processes, and providing support for both Windows and Mac systems. Proficiency in Microsoft Intune and JAMF is essential for this role, as is the ability to troubleshoot and resolve issues related to various applications and Microsoft 365 services.
Key Responsibilities:
Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement.
Position Summary:
The System Administrator will be responsible for managing and maintaining our basic IT infrastructure, ensuring seamless onboarding and offboarding processes, and providing support for both Windows and Mac systems. Proficiency in Microsoft Intune and JAMF is essential for this role, as is the ability to troubleshoot and resolve issues related to various applications and Microsoft 365 services.
Key Responsibilities:
- Onboarding and Offboarding:
- Manage user accounts, permissions, and access rights.
- Set up hardware and software for new hires.
- Ensure secure and efficient onboarding / offboarding processes.
- Following checklist and resolving IT Tickets.
- Device Management:
- Configure, deploy, and maintain Windows and Mac laptops.
- Ensure devices enrollment, updates as per security standards.
- Endpoint deduction and response management - CrowdStrike
- Intune and JAMF Administration:
- Utilize Microsoft Intune for Windows device management.
- JAMF for MacOS device management.
- Implement policies, profiles, and compliance settings.
- Application Support:
- Provide troubleshooting and resolution for various application-related issues.
- Setting up new users and permissions and handling IT Tickets.
- Remote support for users in US and extending same for users across the globe.
- Understand and managing small office network/Internet/access control and troubleshooting.
- Maintain Inventory records of IT Assets, documentation, following procedures, and troubleshooting steps.
- Bachelor’s degree in information technology, Computer Science, or a related field.
- 5 years of experience in system administration.
- Proficiency in both Windows and MacOS environments.
- Hands-on experience with Microsoft Intune and JAMF.
- Strong troubleshooting skills, particularly with Microsoft 365 applications.
- Excellent communication and interpersonal skills.
- Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, JAMF Certified Associate) are a plus.
- Office space capacity: 50 people
