What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Ira Neustadt MD Neurology Practice?
Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional service and support in a busy medical office environment. This role requires strong administrative skills, proficiency in phone systems, and a commitment to maintaining patient confidentiality while ensuring smooth office operations.
Duties
- Greet patients warmly and assist them with the check-in process.
- Manage phone systems to handle incoming calls, schedule appointments, and respond to inquiries with professionalism and courtesy.
- Maintain patient records accurately using electronic health record systems such as Epic.
- Verify patient insurance information, including Medicare coverage, and assist with billing inquiries.
- Provide administrative support by managing office supplies, maintaining cleanliness in the reception area, and coordinating with medical staff as needed.
- Ensure compliance with all healthcare regulations and maintain confidentiality of patient information.
- Handle patient service inquiries effectively to enhance overall patient experience.
Requirements
- Previous experience as a Medical Receptionist or in a similar role within a medical office setting is preferred.
- Familiarity with dental receptionist duties is a plus.
- Strong knowledge of medical administrative support functions and office management practices.
- Proficient in using phone etiquette to communicate effectively with patients and staff.
- Experience with electronic health record systems, particularly Epic, is highly desirable.
- Excellent organizational skills and attention to detail are essential for managing multiple tasks efficiently.
- Ability to work collaboratively within a team while providing outstanding patient service.
If you are passionate about healthcare and have the skills necessary to thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Medical Specialty:
- Neurology
Schedule:
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Goshen, NY 10924 (Required)
Ability to Relocate:
- Goshen, NY 10924: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17