Receptionist (PIAFC - Pacific Islander Asian Family Center)

POSITION : Receptionist (PIAFC - Pacific Islander Asian Family Center)

JOB CLASS / GRADE : Assistant / Grade 9

WAGE : $21.63 per hour

FLSA; EEO; WC : Non-Exempt; Administrative Support Worker; 8864

LOCATIONS : IRCO Pacific Islander Asian Family Center, 8040 NE Sandy Blvd Portland, OR 97213

FTE; FT / PT; STATUS : On Call Casual / Temporary / Monday - Friday : 8 : 30 am - 5 : 00 pm

NUMBER OF POSITIONS : (1)

APPLY AT : www.irco.org

STATUS : Oncall / Casual without Benefits

PROGRAM(S) : Administration

SECTOR : Human Resources

REQUIREMENTS :

Bilingual in English and an Asian or Pacific Islander language preferred

This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Program Summary

Pacific Islander Asian Family Center's (PIAFC) vision is to provide and promote culturally relevant services to Pacific Islander and Asian families and to contribute rich cultural values and unique experiences that enhance the overall quality of community life and promote culturally relevant services to PIAFC families and to contribute rich cultural values and unique experiences that enhance the overall quality of community life.

Position Summary

IRCO PIAFC's Receptionist welcomes everyone who contacts IRCO and PIAFC, assists people in determining the appropriate services they may qualify for, notifies staff of appointments with clients, and directs the flow of visitor traffic. Our Receptionist is often the first person to portray IRCO's image by phone, computer or in person with our diverse clients, visitors, funders and the general public. The Receptionist must have excellent verbal communication skills including phone etiquette, be punctual, be able to work with minimum supervision, and should be customer service driven. This position will work assisting many people who speak limited, to no English. This position will open PIAFC at 8 : 30 AM and close PIAFC's visitor area at 5 : 00 PM as directed. This position will work closely with other PIAFC Front Desk and Office Support Specialist as well as assist the operations of center with the Director. This position may support with other IRCO sites to fill in receptionist needs at other locations.

Essential Functions

• Greet visitors and clients in a professionally friendly, courteous manner
• Provide front-line reception for the agency, including, answering a multi-line voicemail telephone system, routing calls, answering emails, and taking accurate messages
• Maintain and update staff and visitor sign in / out sheet
• Type miscellaneous correspondence, documents, and labels as needed
• Manage meeting rooms' calendar with the PIAFC staff
• Maintain professional appearance and basic housekeeping within the receptionist area
• Have detailed knowledge of IRCO policy, procedures manual, and webpage
• Copying, filing, updating bulletin boards, and general monitoring of the reception appearance
• Solid knowledge of computer keyboarding, Microsoft Office programs and filing is required, as well as strong interpersonal communication skills, and effective decision-making capability. Applicants must be professional, dependable, and personable with a strong desire to work in a service-oriented capacity
• Maintain office safety and sanitation requirements for visitors and staff as coordinated by IRCO Administration

Secondary Functions

Requirements

Education & Experience

MINIMUM JOB SPECIFIC QUALIFICATIONS :

Physical, Mental, & Environmental Requirements

Supervisory Responsibilities

Positions at this level are not responsible for any supervisory functions, or responsibilities, but may occasionally be asked to orient new employees or volunteers as it relates to the Front Desk.

Required Engagement

Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO's mission, vision, and values based initiatives.

How To Apply

Please note that physical applications are accessible from IRCO's main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application.

IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.

Salary Description

21.63 per hour

Salary : $22