What are the responsibilities and job description for the Client Partner/Account Manager – Insurance position at Iris Software Inc.?
Client Partner / Account Manager– Insurance
Location – Edison NJ / NYC NY
Key Responsibilities :
Client Relationship Management : Cultivate and maintain strong, long-lasting relationships with key clients, understanding their business objectives and challenges.
Team Leadership : Lead and mentor a team of client-facing professionals, ensuring alignment with client goals and company strategy. Foster a collaborative team environment focused on achieving client success.
Strategic Development : Collaborate with clients to create and implement customized insurance solutions that address their unique needs and drive business outcomes.
Business Growth : Identify opportunities for account expansion and new business development within existing client portfolios. Develop strategies to enhance client retention and satisfaction.
Cross-Functional Coordination : Work closely with underwriting, claims, and product development teams to deliver seamless service and ensure client expectations are met.
Market Insight : Stay updated on industry trends, competitive dynamics, and regulatory changes to provide informed guidance and strategic recommendations to clients.
Performance Monitoring : Track key performance indicators and client satisfaction metrics, providing regular reports and actionable insights to both clients and internal stakeholders.
Continuous Improvement : Implement best practices and innovative approaches to enhance service delivery and operational efficiency.
Qualifications :
Bachelor’s degree in Finance, Business Administration, or a related field.
Years of experience in account management or client relationship roles within the Insurance sector is a plus
Excellent communication, negotiation, and interpersonal skills.
Ability to analyze data and derive actionable insights.
Exceptional leadership, interpersonal, and communication skills, with the ability to inspire and motivate a team.
Excellent analytical and problem-solving abilities, with a strategic mindset.
Proficiency in CRM software and Microsoft Office Suite.
