Client Partner

Client Partner – Banking, financial services and insurance

IRIS Enterprise business unit is seeking Client Partner to join its growing organization and manage overall relationships. Key Successful candidates will have opportunities to manage existing clients in the BFSI domain.

The role is mandated with rapid business expansion within their assigned account/s and responsible for managing and growing P&L in terms of top line and bottom line to achieve targeted results.

They are accountable for positioning, selling and delivering new service offerings and solutions and act as an advisor for project structures, conceptualizing ideas that are underpinned by the latest trends and regulatory needs of the industry.

Key Responsibilities

· Establish and grow relationships within Iris’s strategic accounts at the business owner and

C- Suite levels by demonstrating a thorough understanding of the customer’s business and

Iris' service offerings.

· Assists Iris’s customers of dynamic industry trends and requirements

· Customize industry prevalent engagement models to suit client requirements and

deliver engagements on a multi-year roadmap. These include staff augmentation,

managed capacity, managed services and business/ IT outcome-based models

· Identify and qualify upsell opportunities to expand Iris footprint

· Creates opportunities to engage with client stakeholders in domain and technology

specific dialogue to promote IRIS’s business interests and image as a thought leader

· Experience in being a “Hands On” Primary Account Engagement Owner with both breadth

and depth knowledge. Success in driving client engagement as a single point of

contact. Successful experience in understanding customers’ business strategies and

technical roadmaps and drive alignment between strategic investments and solution roadmaps

· Successful experience in building relationships at all levels within customer organization

· Build account plans and maintain and exceed account targets, communicate

account strategies, project pipeline and client strategic direction to internal stakeholders

· Engineer deals and run the sales cycle by guiding the presales/ delivery teams

· Prepare sales proposals, drive detailed estimates and handle escalations and negotiate

with customers, as required

· Serves as a trusted advisor. Develop and execute an account plan to grow the

relationship footprint and create new opportunities to best position IRIS in a

competitive landscape

· Update the management on a frequent basis on the potential risks/ issues and opportunities

in an account.

· Provide a single escalation point for all delivery issues from the team, client stakeholders

and Iris stakeholders

· Understands all aspects of Account Management, including but not limited to

forecasting, account planning, account governance, growth etc.

· Demonstrated ability to manage key personnel onsite

Required Skills and Experience

· 10-15 year’s enterprise consulting delivery and sales and/or executive account management

with proven client relationship skills at the highest levels within customer organizations.

· Understands the nuances between professional services and project based business

· An expert in the offshore onsite model

· Proven revenue attainment history in selling enterprise software services solutions

· Background and acumen to understand client’s business, strategy and to keep up

with regulatory imperatives

· Excellent written and oral communication skills with an ability to make effective presentations

· Ability to perform the role of a leader and acts as “trusted” advisor

· Ability to work efficiently across multi-disciplinary teams with competing priorities

· Organized, self-motivated, hard-working problem-solver who is able to identify and

define appropriate objectives and work independently toward achieving those objectives.

· Bachelor’s degree required, MBA preferred

· Excellent presentation and communication skills. Can demonstrate storytelling capabilities

· Market savvy with well-developed negotiating and closing skills

What We Offer:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.
• A dynamic and inclusive work environment that values innovation and teamwork.

Interested candidates may share the detailed resume of them or may refer profile for the same at sudakhina.malhotra@irissoftware.com.

Thanks & Regards

Sudakhina Malhotra