What are the responsibilities and job description for the Senior Account Manager BtoC clients (m/f/d) position at Iris?
We're looking for a Senior Account Manager (m/f/d) for your BtoC clients to join our international Client Services team in Munich. (It’s all about home appliances and fancy soda.)
We’re looking for a strong-willed yet personable individual, someone who enjoys being at the forefront, driving campaign to campaign. One who is fascinated by all things creative, digital and media, and wants to broaden their experience and grow their portfolio.
The right candidate will be someone who takes pride in delivering high quality work that is meticulously thought out and executed – from a simple post to a full-blown end-to-end campaign throughout all channels. They can manage projects independently and be able to multi-task effectively without dropping any balls.
They are responsible for having a clear understanding of how brands operate and communicate. Our marketing output stretches right across Integrated Communications, Digital and Social. You must have a passion to drive campaigns right through the channel mix, delivering against brand and business goals. We need energy, charisma and a robust point of view. The Senior Account Manager plays a key role both externally and internally, and needs to be an excellent communicator.
Your responsibilities as Senior Account Manager will be to:
- Lead accounts in the development and execution of impactful engaging content that delivers against a client’s business and marketing objectives.
- Be the point of contact and heart of the team ensuring success of campaigns from briefing to production to implementation.
- Be the internal leader on the assigned projects, and also primary point of contact for partner agencies and internal stakeholders, managing seamless integration on the projects.
- Understand what things cost and why – manage the numbers and know more about them than anyone else.
Who are you?
- You need to bring 4-5 years' experience of working in an advertising agency. Please don’t apply if you don’t bring these.
- You are fast on your feet and able to come up with smart, creative answers to client issues.
- Know how to recognize/articulate/challenge strategic intent of creative & media.
- Must know how to resolve conflict. Anticipate problems and find solutions at early stages.
- Excellent communication skills and competency in managing multiple internal/external stakeholders spanning various disciplines and seniority levels. Also be a good listener; have strong presentation skills. Be persuasive, both internally and externally.
- Stay calm in all situations.
- Have strong written/verbal skills both in English and German.
- You are interested in creative communications – you talk about good campaigns, read about advertising, etc. Be proactive; anticipate needs; bring new ideas to the table.
What's in it for you?
- A truly international and friendly team. English is our primary language
- Flexible working with core hours
- Possibility to work from home for 2 days per week
- Company Pension scheme
- Company subsidy for Deutschlandticket
- An office in the heart of Munich
- Well-known international customers and a large agency network
- Room for the growth of your talents through individual development opportunities
- Open-door policy and the opportunity to contribute your own ideas
Diversity, Equity & Inclusion
‘FOR THE FREE’ is our global DE&I strategy. Its aim is to create a business where everyone feels free to be themselves and has the same opportunity and access to progress. Our DE&I strategy encourages courageous thinkers who champion outsider perspectives. ‘FOR THE FREE’ has three main pillars of activity:
Diversity - We want to invite difference. To be an organisation that is fully representative of different groups and reflects the city, country and world that we live in. We value our talents’ lived experiences – including gender, race, class, disability, neuro-diversity and sexual orientation.
Equity - We want to be fair to everyone. To remove barriers for individuals and groups and provide the bespoke access, support and opportunities that are needed to fully participate in our organisation. We are levelling the playing field.
Inclusion - We want everyone to feel at home. To provide a place where people can be themselves, express their unique identity and contribute to the life of our community
Privacy Statement
If you decide to apply for a role at Iris we will only keep the data provided by you for 2 years from the date we receive it, following which your data will then be destroyed. We have a legitimate interest to process the data you provide us and we will protect your rights in accordance with all applicable data legislation. If at any point you decide you would like us to delete the data we hold or have any more questions please email us at dpo@iris-worldwide.com.
You can find out more about our Privacy Policy here: http://www.iris-worldwide.com/privacy-policy/
We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large.
