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IRMI Risk Management is hiring: Technical Writer - Hybrid in Dallas

IRMI Risk Management
Dallas, TX Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/26/2025

Imagine contributing to a deep library of industry-shaping content while having the flexibility of a hybrid work-from-home role all while being part of a high-performing team in Dallas, TX, as a full-time Technical Writer! At IRMI, you will have the opportunity to collaborate with and learn from seasoned professionals who are passionate about the work they do, serving customers with top-notch content and innovative solutions. In this role, you will engage in exciting projects that challenge your skills while being encouraged to foster open and honest communication on a high-performing team where the best ideas flourish. Pursuing quality is not just a goal; it is our way of life!

We offer great benefits such as :

  • Comprehensive healthcare (Medical, Dental, Vision)
  • 401(k)
  • Life Insurance
  • HSA / FSA
  • Competitive salary and PTO
  • Modern office amenities
  • Employee discounts

Join us to grow your career and make a difference in our customers' lives!

Let us introduce ourselves

IRMI is the premier authority and educator for risk management, insurance, and legal professionals. IRMI simplifies the management of risk by publishing resources for technical content and providing continuing education, certifications, and conferences. We offer an innovative, supportive, and stable work environment. As an acknowledgment of our commitment to our employees, IRMI was named a Top 100 employer in Dallas by the Dallas Morning News in 2023, 2021, and 2016. IRMI has been in business for over 45 years and the average tenure of our employees is over 10 years of service!

What does a Technical Writer do?

As a full-time Technical Writer at IRMI, you will take on the challenge of converting, structuring, and organizing raw content into XML-based modules that prioritize our high standards of reusability and consistency. Using OxygenXML, you will edit and maintain structured content, preparing it for multi-channel publishing. Teamwork across multiple disciplines is key, since you will work closely with subject matter experts, editors, and stakeholders to refine content. Your sharp eye for detail will allow you to perform quality checks, ensuring that our structured content adheres to DITA principles and IRMI's style and standards.

Troubleshooting XML or publishing issues? No problem! You will stay ahead of the curve by keeping updated on the latest best practices in structured authoring, DITA, and CCMS functionalities, along with other exciting duties as assigned!

Are you the Technical Writer we are searching for?

To be successful in this role, you will need a mix of creativity, technical ability, and problem-solving skills. A bachelor's degree in Technical Writing, two years of relevant experience, or an equivalent combination of the two is essential to join the team. Familiarity with DITA principles and structured authoring is crucial to help you to hit the ground running in our systems. If you have hands-on experience writing in XML and / or working in a CMS (or a CCMS), you will shine even brighter. Your analytical mindset will allow you to troubleshoot XML or publishing issues on the fly.

Be ready to dive into projects, adapt to new tools, keep an open line of team communication, maintain a high level of consistency, and deliver exceptional content that meets the needs of our customers!

Knowledge and skills required for the position are as follows :

  • One of the following is required :
  • Bachelor's degree in Technical Writing from a four-year college or university

  • Two or more years related experience
  • Equivalent combination of education and experience
  • Familiarity with DITA principles and structured authoring.
  • Excellent writing, grammar, and communication skills.
  • Hands-on experience with writing in XML is a plus.
  • Experience using a CMS (or even better, a CCMS) is a plus.
  • Get started with our team!

    So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

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