What are the responsibilities and job description for the Front Desk Clerk position at Iron Horse Inn?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support and ensuring a welcoming atmosphere. This role requires strong organizational skills, computer literacy, and the ability to manage multiple tasks efficiently.
Duties
- Greet and assist guests upon arrival, ensuring a positive first impression.
- Manage phone calls and emails with professionalism, demonstrating excellent phone etiquette.
- Schedule and manage reservations.
- Maintain an organized front desk area, ensuring all materials are readily available for guests and staff.
- Provide administrative support, including data entry and maintaining office records.
- Assist with customer inquiries and resolve issues promptly to enhance guest satisfaction.
- Collaborate with other departments to ensure seamless operations within the office.
Requirements
- Experience as a clerk or in a similar front desk role is preferred.
- Strong computer literacy with proficiency.
- Excellent calendar management skills to coordinate reservations effectively.
- Demonstrated ability to provide outstanding customer support in a fast-paced environment.
- Strong organizational skills with attention to detail.
- Ability to multitask while maintaining a friendly demeanor.
Join our team as a Front Desk Agent and contribute to creating an exceptional experience for our clients!
Job Types: Full-time, Part-time, Temporary
Pay: From $15.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Whitewood, SD 57793 (Required)
Ability to Relocate:
- Whitewood, SD 57793: Relocate before starting work (Required)
Work Location: In person
Salary : $15