What are the responsibilities and job description for the Desktop Support Engineer position at Iron Systems, Inc?
IRON Systems is a leading provider of integrated IT solutions and last-mile supply chain services to global industries. With a focus on enabling last-mile global commerce, we offer scalable solutions to customers in over 100 countries. Our proprietary digital platform integrates and automates supply chain processes for SLA-driven managed services. Founded in 2002, IRON has regional offices in 20 countries and is headquartered in Fremont, California, USA.
This is a contract role for a Desktop Support Engineer located on-site in Atlanta, GA. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, printers, troubleshooting issues, and maintaining computer hardware.
- Desktop Computers and Computer Hardware skills
- Technical Support and Troubleshooting skills
- Printer Support knowledge
- Experience in IT support roles
- Strong problem-solving and communication skills
- Knowledge of network and server systems is a plus
- Related certifications such as CompTIA A or Microsoft Certified Desktop Support Technician (MCDST) are beneficial
