What are the responsibilities and job description for the Desktop Support Technician position at Iron Systems, Inc?
IRON Systems is a leading provider of integrated information technology solutions and last-mile supply chain services to the global Data Center, Edge Computing, Telecom and IoT Infrastructure and adjacent industries. With a focus on enabling end-to-end last-mile global commerce, we serve customers in more than 100 countries around the world. IRON Systems integrates and automates supply chain business processes as SLA-driven managed services, offering solutions from workforce marketplace to maintenance of computing infrastructures. The company, founded in 2002, has regional offices in over 20 countries and is headquartered in Fremont, California, USA.
This is a contract role for a Desktop Support Technician at IRON Systems, Inc. The Desktop Support Technician will be responsible for providing technical support for desktop computers and printers, troubleshooting issues, and performing computer repairs. This is an on-site role located in Montreal, QC.
- Desktop Computers and Printer Support skills
- Technical Support and Troubleshooting skills
- Computer Repair skills
- Experience in IT support roles
- Strong problem-solving abilities
- Excellent communication skills
- Relevant certifications such as CompTIA A or ITIL are a plus
