What are the responsibilities and job description for the IT Support Technician - W2 position at Iron Systems, Inc?
IRON Systems, Inc. is a leading provider of integrated information technology solutions and last-mile supply chain services to various industries globally. With regional offices in over 20 countries, IRON Systems is headquartered in Fremont, California, USA. The company focuses on enabling end-to-end last-mile global commerce through scalable solutions to customers in more than 100 countries around the world.
This is a contract Desktop Support Engineer role at IRON Systems, Inc. The role involves providing technical support for desktop computers, printers, and troubleshooting computer hardware. This is an on-site position located in Alpharetta, GA.
- Desktop Computers and Computer Hardware skills
- Technical Support and Troubleshooting skills
- Printer Support skills
- Strong problem-solving abilities
- Knowledge of network systems and protocols
- Experience with ITIL practices
- Professional certifications like CompTIA A or Microsoft Certified: Modern Desktop Administrator Associate are a plus