What are the responsibilities and job description for the Technical Support Analyst position at Iron Systems, Inc?
Company Description
IRON Systems is a leading provider of integrated IT solutions and last-mile supply chain services to the global Data Center, Edge Computing, Telecom, and IoT Infrastructure industries. With regional offices in over 20 countries and headquarters in Fremont, California, IRON Systems serves customers in more than 100 countries, covering 800 metros and 100,000 business locations. Leveraging a digital operating system platform, the company offers scalable solutions and manages supply chain processes efficiently.
Qualifications
- Desktop Computers, Troubleshooting, and Technical Support skills
- Printer Support and Desk Top Support skills
- Experience in desktop support roles
- Strong problem-solving skills
- Effective communication and interpersonal abilities
- Ability to work well in a team environment
- Knowledge of ITIL framework is a plus
- Technical certification (e.g., CompTIA A ) is preferred