About Skid Steer Solutions

At Skid Steer Solutions, Inc., we are building a premier e-commerce marketplace for heavy equipment attachments, parts, and accessories.  Our goal is to provide customers with a seamless online buying experience, allowing them to purchase with confidence anytime.

As we grow, we see huge opportunities in expanding direct online sales and strengthening our relationships with third-party vendors.  We are looking for a strategic and driven Inside Sale Manager to lead our sales and customer service teams, optimize sales processes, and drive revenue growth.

Role Overview

As the Inside Sales Manager, you will be responsible for:

·      Leading the inside sales and customer support teams to drive revenue growth.

·      Executing direct sales strategies for vendor products through our website.

·      Developing customer acquisition, retention, and lifetime value strategies.

·      Owning the CRM rollout and ensuring accountability in customer interactions.

·      Overseeing third-party vendor sales performance and identifying growth opportunities.

·      Implementing best-in-class customer support strategies to improve satisfaction and loyalty.

This is a multi-faceted leadership role where you’ll balance sales execution, customer engagement, and operational efficiency to drive company growth.

Key Responsibilities

Sales & Customer Success Leadership:

               ·       Lead, mentor, and develop the inside sales and customer support teams.

               ·       Set and track measurable sales targets, ensuring team accountability.

               ·       Drive customer acquisition, retention, and upselling initiatives.

               ·       Optimize lead management, follow-ups, and conversion strategies.

               ·       Oversee vendor product sales, ensuring continuous improvement.

               ·       Foster a customer-first mindset, ensuring a seamless buying experience.

CRM & Operational Excellence:

               ·       Lead CRM implementation and ensure adoption across the sales team.

               ·      Maintain and enhance internal sales support systems for efficiency.

               ·       Monitor and report on key performance indicators (KPIs) for sales and customer engagement.

               ·       Present periodic reports on sales performance, customer insights, and growth metrics.

               ·       Identify and implement process improvements to optimize sales administration.

KEY SUCCESS FACTORS

              ·       Customer-Centric Mindset – Ability to anticipate customer needs and deliver outstanding service.

               ·       Data-driven Sales Approach – Track performance, set SMART goals, and drive continuous improvement.

               ·       Strong Leadership & Coaching – Build a motivated, high-performing sales team.

               ·       Process-oriented Thinking – Maintain organization, efficiency, and scalable workflows.

               ·       Collaboration & Adaptability – Thrive in fast-pace, evolving company environment.

               ·        Passion for Growth – Focus on meeting sales targets and scaling vendor relationships.

Why join us?

·       Competitive Salary Performance-based Incentives

·       Career Growth – Be part of a company with high-growth potential in the heavy equipment e-commerce space.

·       Entrepreneurial Culture – Work with a forward-thinking team that values innovation and leadership.

·       Impactful Role – Play a key part in shaping the future of our sales and customer experience strategies.

·       Work location - Remote

Qualifications

·       5 years of sales experience, ideally in e-commerce, heavy equipment, or B2B sales.

·       3 years of leadership experience managing a sales or customer service team.

·       Expertise in CRM systems, sales funnels, and customer engagement best practices.

·       Strong analytical and problem-solving skills – ability to interpret data and make strategic decisions.

·       Excellent communication and negotiation skills for internal team and vendor relations.

·       Experience with third-party vendor sales is a strong plus.

Other

If you are a results-driven sales leader looking to make an impact in a fast-growing e-commerce company, we’d love to hear from you.  Apply today and help us take Skid Steer Solutions to the next level!

Last revised

02/21/2025

Approved by

Title